Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cranberry Township, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,180 reviews
5 stars
593
4 stars
282
3 stars
110
2 stars
50
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unprofessional or unresponsive.
Product Availability
Customers frequently report issues with product availability and stock levels, leading to frustration when items are not found in-store.
Checkout Experience
Many customers express dissatisfaction with the self-checkout system, citing a lack of human cashiers and confusion during the checkout process.
Installation Services
Numerous complaints about installation services, including poor communication, delays, and lack of accountability for mistakes.
Store Cleanliness and Organization
Generally positive feedback on store cleanliness and organization, with some customers noting well-stocked sections like the garden center.
- JSJustin SteetleNov 14, 20255.0Steetle's construction and laboring service LLC- they always have what I need and their systems is very convenient for contractors.
- EME MooreSep 16, 20254.0Found everything i needed but still wish i didnt have to check myself out, really not a choice
- BBBrandoSep 4, 20251.0At the contractor cashier, I was double charged for a bag of screws. Read your receipts before you leave the store!
- PGPhilip GoldbergAug 30, 20255.0Lowe's in Cranberry has a well cared for and well stocked garden center. we go out of our way to go there
- LBLacy BD3Aug 23, 20255.0In moving here from another state, I purchased several appliances from Lowe’s. Associate Matt Shrekengost has went above and beyond on different occasions - setting a new bar for excellence in customer service. If you ever need an appliance, I would highly recommend Lowe’s, Matt, and his coworkers. They are knowledgeable, thorough, and continuously go the extra mile. I couldn’t ask for anything more.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Cranberry Township?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing supplies, garden equipment, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and Dewalt.
What are the store hours for Lowe's Home Improvement in Cranberry Township?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if the status changes.
What is Lowe's Home Improvement's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at customer service.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can grab a coffee before or after shopping at Lowe's?
Yes, Starbucks is nearby, allowing you to enjoy a coffee or snack around your visit to Lowe's.
Can I visit other stores close to Lowe's for a varied shopping experience?
Absolutely! Nearby shopping options include Kohl's, T.J.Maxx, and Sephora at Kohl's, giving you a variety of clothing and beauty products.
Are there any services nearby that might be helpful if I need assistance with keys or locks?
Yes, minuteKEY and Minute Key are nearby locksmith services that can help you with key and lock issues.
Where can I find fresh groceries or health foods near Lowe's Home Improvement?
Fresh Thyme Market is a nearby grocery and health food store, perfect for picking up fresh ingredients and supplements.