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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cranberry Township, PA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,190 reviews
5 stars
599
4 stars
282
3 stars
111
2 stars
52
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unprofessional.
Order Fulfillment
Many customers reported issues with order fulfillment, including delays, incorrect items, and poor communication regarding installations.
Self-Checkout Experience
Customers expressed frustration with the self-checkout system, citing a lack of human cashiers and difficulties with the process.
Product Availability
Several reviews mentioned low inventory levels and difficulties finding specific items in-store, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, there are numerous positive experiences highlighted, particularly regarding helpful staff and the quality of products.
- AKAlexis Kuhn2 days ago5.0The people at Lowes are friendly and very helpful.
- BCBrad C.Jan 2, 20261.0We came in to buy 10 feet of rope. First, the teenager who came to help us couldn't figure out how to use a tape measure—he tried to measure from the middle of the rope to the end! Then another guy came to cut the rope. Unfortunately, he didn't cauterize the end of the strands correctly, so a foot of rope unraveled at the end as soon as he handed it to us. So, after 20 minutes of waiting for "help," we walked out empty-handed.
- JWJoe WilczynskiJan 1, 20261.0I bought a washer and dryer months ago. Was pressured into a credit card (lied to that it would save me money and didn't). I had to return the appliances because they were installed wrong and lowes would not work to fix the problem. Months later being taken to collections, and my credit attacked, for a 14 dollar activation charge. For a credit card I didn't want. For appliances improperly installed, that I no longer own, and had to go through the hassle of buying from someone else. Lowes. What. Is. Wrong. With. You. How do you run a business like this. Pathetic.
- TQTiffany QuednauDec 30, 20251.0It took them a month and a half (and counting) to deliver and install a washing machine. I’ve already wasted 4 work days at home for when they were supposed to already deliver it. To which there was no communication throughout the day of whether or not they were actually coming. I would not recommend this service.
- CMCarol MaierDec 1, 20252.0I was really disappointed with my recent carpet purchase process. First, it took a long time to actually place an order because I had to wait for someone to contact me via email- I could not do it at the store. Then, my sample that I chose was gone a week after I ordered the carpet so I could not match paint. Associates offered no solution. I asked if I could get the sample in another store. An associate contacted me to say that she would deliver the sample from Butler to the Cranberry location that day. When I went to the store 2 days later, she had not delivered it. I never got the sample. After I ordered the carpet, the process went to the installers. Once that happened, the store completely washed their hands of it and was no help at all if I had questions. The installation company delayed for many weeks- each time I had an update it was pushed back another week. I finally got a confirmation of delivery only to be told that I owed more money because they would need more installers- I refused to pay more as I already signed a contract. They finally agreed to "pick up the extra cost". I did finally get my carpet installed, but I will never use Lowes again as the process was not smooth at all and no one was accountable for anything. Very disappointed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Cranberry Township?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing supplies, garden equipment, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and Dewalt.
What are the store hours for Lowe's Home Improvement in Cranberry Township?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if the status changes.
What is Lowe's Home Improvement's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at customer service.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can grab a coffee before or after shopping at Lowe's?
Yes, Starbucks is nearby, allowing you to enjoy a coffee or snack around your visit to Lowe's.
Can I visit other stores close to Lowe's for a varied shopping experience?
Absolutely! Nearby shopping options include Kohl's, T.J.Maxx, and Sephora at Kohl's, giving you a variety of clothing and beauty products.
Are there any services nearby that might be helpful if I need assistance with keys or locks?
Yes, minuteKEY and Minute Key are nearby locksmith services that can help you with key and lock issues.
Where can I find fresh groceries or health foods near Lowe's Home Improvement?
Fresh Thyme Market is a nearby grocery and health food store, perfect for picking up fresh ingredients and supplements.