La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the sales staff for being knowledgeable, friendly, and helpful throughout the purchasing process.
Customer Service
While many reviews highlighted excellent customer service, some customers reported issues with communication and follow-up after the sale.
Product Quality
Overall, customers expressed satisfaction with the quality of the furniture, although there were some complaints regarding defects and delivery issues.
Shopping Experience
Many customers enjoyed a laid-back, pressure-free shopping experience, appreciating the time taken by staff to assist them.
DG
Doug Gerwick
2 days ago
5.0
We had an excellent shopping experience at the Cranberry Twp store. Once we entered the store, we were met by Bill Reuther who politely introduced himself and asked about what we were looking for that afternoon. We told him that we just wanted to look around the store and see if there was anything that interested us. He actually allowed us to look around! Many furniture stores the employees tail you as if you are going to heist a large sectional out the back door. Occasionally he would approach us and ask if we had any questions… then when we found a couple recliners that we were interested in, he was readily available to assist with questions and to show the swatches of the different standard colors the chair came in, and also pointed out the different features that could be added or subtracted. When we pointed out our hesitation to purchase a recliner with motors due to no receptacles near where it would be placed, he showed us a rechargeable battery pack that would enable the chair to function. Now we wait for the chair to arrive. Overall a really pleasant experience, highly recommend asking for Bill Reuther to assist you.
CP
Country Posh
6 days ago
5.0
Great service! When in the showroom they give you space and time to shop, we never felt rushed to make a purchase. The salesmen took his time and explained the options and what type of leather I was getting. My couch came in less than half the time that they promised and the delivery drivers took so much care when they delivered and put my couch together, and they didn’t lie about the white gloves! You can tell not only by just looking, but when you sit on my couch that it is a quality piece of furniture. I can’t recommend Lazy Boy enough and look forward to doing business with them in the future.
SS
Saundra
Jan 3, 2026
5.0
Very nice place, our salesperson was named Mark. He was the best, very personable and friendly! If you shop there, ask for Mark. He really took care of us!
LA
Lisa Asche
Jan 2, 2026
5.0
I loved it! Bill was the best! I walked and explained my issue within a half an hour we were in and out and it was an awesome experience laid-back honest good people
RL
Rene L
Dec 27, 2025
5.0
Carl was very knowledgable about the options for recliners. He let us know he was there fir assistance if needed but gave us time to sit in and try the chairs
Frequently Asked Questions About La-Z-Boy Cranberry Township
What types of furniture does La-Z-Boy Cranberry Township offer?
La-Z-Boy Cranberry Township offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to fit your style.
What are the store hours for La-Z-Boy Cranberry Township?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does La-Z-Boy Cranberry Township offer delivery services?
Yes, La-Z-Boy Cranberry Township offers delivery services for purchased furniture.
Is proof of vaccination required to shop at La-Z-Boy Cranberry Township?
No, proof of vaccination is not required to visit or shop at La-Z-Boy Cranberry Township.
What payment methods are accepted at La-Z-Boy Cranberry Township?
La-Z-Boy Cranberry Township accepts American Express, Discover, MasterCard, and Visa.
Where is La-Z-Boy Cranberry Township located?
It is located at 2035 Mackenzie Way, Cranberry Township, PA 16066, USA.
Can customers access professional design services at La-Z-Boy Cranberry Township?
Yes, professional design services are available to help customers bring their vision to life.
What nearby furniture stores are located close to La-Z-Boy Cranberry Township?
Nearby furniture stores include La Z Boy, Lazyboy Furniture, and La-Z-Boy of Cranberry Township, providing additional options for furniture shopping.
Are there any beauty and spa services near La-Z-Boy Cranberry Township?
Yes, nearby salons and spas such as Sola Salon Studios, Revenant Hair Studio by Shawnli Dunlevy, and Beauty and Wellness Spa by Wendy offer beauty and spa services.
What dining options are available near La-Z-Boy Cranberry Township?
Nearby dining options include Anthony's Coal Fired Pizza and Noodles & Company, ideal for grabbing a meal before or after your visit.