Lowe's Home Improvement

4.2
1932 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chambersburg, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1600 Lincoln Way E, Chambersburg, PA
17202, United States

Hours

Reviews

4.2
1,760 reviews
5 stars
957
4 stars
459
3 stars
167
2 stars
58
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being inattentive or unresponsive.

Product Availability

Customers frequently report issues with product availability, including items being out of stock or not found as indicated online.

Store Cleanliness

Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.

Checkout Experience

The self-checkout system receives criticism for being slow and inconvenient, with some customers preferring traditional cashier service.

Delivery Issues

Several customers express frustration with delivery services, citing missed deliveries and poor communication regarding order status.
  • EE
    Ev
    Jan 2, 2026
    1.0
    Marianne is very uninformed and unhelpful. It shouldn't take 15 minutes to price check 1 item
  • DB
    David Black
    Jan 2, 2026
    5.0
    Great products, fast online orders, professional knowledge staff
  • HB
    Holly Bricker
    Dec 30, 2025
    5.0
    The staff is always around so when you need help you can get someone quick and most of the staff is educated on the supplies in the section they work in which is nice when you have questions about a tool before you buy it.
  • JC
    Jerry Church
    Nov 23, 2025
    4.0
    Just another trip to Lowe's, nothing special.
  • JM
    Jason McC
    Nov 23, 2025
    1.0
    This morning I went to the Chambersburg Lowe's for some plumbing parts. I checked out at the self checkout of course. Female Lowe's employee at the area barely looked up as I passed. She was surfing on her private phone with store phone right next to it. I checked out. This employee made no attempt at customer service but yet that is her job. I've been going to Lowe's for years. As a combat veteran I've supported them since they offer veterans a small but very nice discount. I will start paying more at local store where they appreciate the money I spend. This is what's wrong with all stores these days, customer service is no longer. Pull the video 11/23/25. 9:38am.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.