Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Carnegie, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,370 reviews
5 stars
747
4 stars
317
3 stars
113
2 stars
32
1 star
161
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Customers frequently reported problems with delivery and installation, including missed appointments and lack of communication.
Customer Service
While some staff members received praise for their helpfulness, many reviews highlighted poor customer service experiences, including rudeness and lack of assistance.
Product Availability
Several customers expressed frustration over items being out of stock or not available as advertised, leading to dissatisfaction.
Mixed Experiences
Overall, experiences varied widely, with some customers praising specific employees and others reporting significant issues with management and service.
- MHMark Hubbard4 days ago3.0Not the best checkout experience, why give me the choice to have the receipt emailed, if the cashier is just going to hit a button to bypass it? 2nd time in my last 2 visits. Cashier was indifferent to fixing my issue.
- JJJohnDec 30, 20255.0Love it .I get reservations in advance with UBER so I punch up the address in advance helps alot
- AMAutumn MooreDec 13, 20251.0We ordered a washer and dryer for delivery and installation. On Tuesday, the scheduled delivery day, the delivery driver called to say he was on his way, but never arrived. Nearly three hours later, I called the number back multiple times and the driver repeatedly hung up. The delivery ultimately did not occur, and when we contacted Lowe’s, we were told it would not be coming and would need to be rescheduled to Saturday. The same issue occurred again, this time without any call from the delivery driver. After contacting Lowe’s after the delivery window, we were told the delivery would once again need to be rescheduled. As a result, we now have to be home for an additional four-hour delivery window on another weekday. This has been a significant disruption to our daily lives and schedules. At this point, we are hoping the washer and dryer will finally be delivered and installed 13 days after purchase, without yet another rescheduling. We are very disappointed with our experience so far.
- MMMichelle C (Mishelle Marie)Dec 8, 20254.0I have been shopping at this store for months now purchasing items for my new home. All has been great except for one hiccup. I'll say this, if you need a manager ask for Crissy. She was very helpful in a professional caring way. She knows how to talk to frustrated customers
- DLD L Fulton Interiors LLCNov 25, 20255.0This location has a great staff of employees. I was in and worked with Torren and Justin on a flooring project. Unfortunately when I got home I realized the flooring was flawed. I called back and a spoke with Justin. He advised me to speak with an associated manager which ended up being Zack. He told me to bring the flooring back and Torren handled the exchange. They compensated me for the inconvenience and helped me load everything back into my vehicle. When I tried to fill out the survey to give these gentleman all a 10, I had missed the cutoff date by a few days. Because I feel good customer service is extremely rare today, I wanted to speak with their manager to make sure these gentleman were given credit for doing a great job. When I called the location I spoke with Jason, another very polite gentleman. He assured me he would send an email along making sure everyone received the credit they deserved. I would highly recommend this location and their excellent customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Carnegie, PA?
You can find appliances, bathroom supplies, building materials, electrical products, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, windows and doors, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, blinds, cabinets, carpets, countertops, decks, doors, garage doors, heating & cooling systems, lighting, flooring, plumbing fixtures, smart home devices, siding, windows, and more.
What are Lowe's Home Improvement store hours in Carnegie, PA?
Monday to Saturday, the store is open from 6:00 AM to 9:00 PM; on Sunday, it's open from 8:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online orders, start a return online; for in-store returns, bring your proof of purchase to the customer service desk.
What languages are supported at Lowe's Home Improvement in Carnegie, PA?
English and Spanish are supported, with in-store translation services available for other languages as well.
Which payment options are accepted at Lowe's Home Improvement?
They accept American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What nearby places can I visit around Lowe's Home Improvement in Carnegie, PA?
Nearby places include minuteKEY for locksmith services, Blue Rhino Propane Exchange for propane needs, and Rite Aid pharmacy and convenience store for health and daily essentials.
How can nearby places complement my visit to Lowe's Home Improvement?
You can get keys made or replaced at minuteKEY, refill propane tanks at Blue Rhino Propane Exchange, and pick up pharmacy or convenience items at Rite Aid during your trip to Lowe's.
Are there any nearby stores where I can shop for groceries or home essentials after visiting Lowe's?
Yes, Walmart Carnegie offers department store and nursery gardening items, and Shop 'n Save is available for groceries and delicatessen needs, both close to Lowe's.