Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Carlisle, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,299 reviews
5 stars
738
4 stars
342
3 stars
111
2 stars
42
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for being helpful and friendly, others were reported as unapproachable or unhelpful.
Store Cleanliness
The store is generally noted as clean and organized, contributing positively to the shopping experience.
Product Availability
Customers frequently mentioned issues with product availability, including items marked as in stock but not found in the store.
Checkout Experience
There are complaints about the checkout process, particularly regarding self-checkout and lack of staffed lanes, leading to delays.
Staff Knowledge
Staff knowledge varies; some employees are recognized for their expertise, while others are criticized for being uninformed about products.
- BBBill Brown2 days ago5.0We just bought a Christmas Tree, Top of the line Balsam Hill. Price was half of Amazon. Trish was excellent in guiding us through the process.
- BTBryan Trentini5 days ago5.0Pro Desk Staff are great A+++
- FGFat GnomeOct 20, 20254.0Standard Lowe's experience. Friendly and helpful staff. Clean and organized store. I prefer team Blue to the Orange guys, but I also check online first to be sure they have the item or brand if I'm looking for something specific.
- RSruss silvermanOct 19, 20254.0Questionable Layout of store wonky
- CKchris kuncOct 1, 20255.0Brad in flooring went above and beyond. Was enthusiastic, helful, and able to correct a whole mess of things from a long day of multiple lowes trips. Was eager to help, eager to assist, and his positivity and enthusiasm were so infectious it flushed out most of my building frustration from previous lowes the same day. MVP for sure thank you Brad
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Carlisle, PA offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What brands can I find at Lowe's Home Improvement in Carlisle?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Moen, Kohler, Weber, Kobalt, and many more.
What are the store hours for Lowe's Home Improvement in Carlisle?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Carlisle offer pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided for status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there installation services available at Lowe's Carlisle?
Yes, installation services are available for appliances, cabinetry, flooring, lighting, doors, windows, roofing, decking, and many other home improvement projects.
What nearby services can help me with key and lock needs near Lowe's Carlisle?
minuteKEY and Minute Key locksmith services are located nearby, offering convenient key duplication and lock services.
Where can I exchange propane near Lowe's Home Improvement in Carlisle?
Blue Rhino Propane Exchange is located nearby for easy propane tank exchanges.
What dining options are available near Lowe's Home Improvement in Carlisle?
Nearby dining options include Momma Spriggs Restaurant, which offers American and Mexican cuisine, as well as fast-food choices like Burger King.