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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Brookhaven, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,569 reviews
5 stars
841
4 stars
365
3 stars
167
2 stars
55
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Product Quality
Concerns about product quality, particularly with plants and appliances, with reports of damaged or defective items.
Store Organization
Feedback indicates that the store can be messy and disorganized, making it difficult for customers to find items.
Delivery Issues
Numerous complaints about delivery problems, including delays and incorrect items being delivered.
Positive Experiences
Several customers reported positive shopping experiences, highlighting helpful staff and good service in specific instances.
- BPbill parrasDec 29, 20251.0Have called 3 times since my last review. Even called the 800 number that I was told to call and they just forwarded me back too The losing Brookhaven. My issue has not been resolved since summer, I am out over $100 and countless hours trying to get this situated. Stay away from this store at all costs.
- JSJoseph D. SweeneyDec 26, 20251.0I thought they got paid more and were suppose to be better employees than home depot. They seemed angered if you asked where something was and the others didn't know anything. Meanwhile I have to be pitched in harassed by someone trying to sell a gutter cleaning service. I'll just travel further to depot
- CKChris KlemDec 22, 20255.0This is a review of their customer service, in particular two staff, Michael and Jo-Jo on 12/21/25. They were awesome, helpful, and friendly when we went to purchase 9ft of vinyl flooring. They spent great care trying to make sure the flooring was even and not creased. Michael then helped us load, unload, and rethink how a 12ft long roll would fit in our car. They both went the extra mile and it was greatly appreciated!
- BPbill parrasDec 8, 20251.0I returned a few items during the summer, My card was swiped but when I got home none of the items showed as going back on my credit card. In the last five or six months I've called 7 or 8 times and probably wasted a good 4+ hours of my time trying to get this resolved. Every time I call it's the same thing, I speak to someone who takes all the information down of what happened and I spend a good 20 or 30 minutes on the phone. I've spoken to everyone imaginable including the person who reviews the camera footage and every time it's the same thing, I'm told someone will get back to you tomorrow. Not one time has someone gotten back to me the next day. I've done everything possible for them including giving them a list of every item that was returned and how much they cost. It's only a small amount around $100-150 but the amount of time and frustration spent dealing with this makes the situation a thousand times worse. At this point I have no other option but to take legal action to get my money back. I've left my information so many times so don't even think about leaving a generic response to my message telling me to contact the store to get this taken care of because we all know that we'll get you nowhere. **Update. I have called twice more since this review and also called the 800 number like I was told to in my reply and was just forwarded back to the main store where once again I was told I would be called back and of course never was
- LTLauren TaylorNov 29, 20251.0My service was not bad, but the plants I ordered from Lowe’s all are knat infested and have root rot. I have replanted them. I’ve rinsed and clean the roots. I’ve tried everything but because they were not taken care of at the store and I brought them home with knat infestation and root rot. I couldn’t get them back to life. I never had this issue buying from Home Depot, which is a little more expensive but well worth it. I went the cheaper route and went with Lowe’s and my plants only lasted a few weeks. They are all dead soggy with root rot!!!! BEWARE**** Do not buy plants from Lowes spend the extra money go to Home Depot or somewhere else I wasted my money will never ever buy a plant from there again!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brookhaven, PA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Brookhaven?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's in Brookhaven offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can start returns through your order history, and in-store returns require proof of purchase at the customer service desk.
Which payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's in Brookhaven provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, lighting, and more.
Are there recycling services available at Lowe's Home Improvement?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
How can I find nearby places of interest when visiting Lowe's in Brookhaven?
Nearby places include ShopRite of Brookhaven for groceries, Tropical Smoothie Cafe for refreshing drinks, and Coinstar for coin counting services, all conveniently located close to Lowe’s.
Is there a PetSmart near Lowe's Home Improvement in Brookhaven?
Yes, PetSmart, including their Adoption center, is located nearby. You can visit for pet supplies or consider adopting a pet before or after your Lowe's visit.
Can I find financial services near Lowe’s in Brookhaven?
Yes, Citizens Bank and Bank of America are close by, and Western Union services are also available for money transfers, providing convenient access to financial services.