Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brookhaven, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,557 reviews
5 stars
834
4 stars
365
3 stars
166
2 stars
55
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Installation Issues
Numerous complaints about installation delays and problems, including missing parts and poor communication regarding service appointments.
Product Availability
Customers expressed frustration over stock issues, with many items not available in-store despite being listed online.
Store Cleanliness
Feedback on store cleanliness was varied; some customers noted a clean and organized environment, while others reported disorganization and unclean conditions.
Positive Experiences
Several customers shared positive experiences with specific employees who provided excellent service, highlighting the potential for good customer interactions.
- SDSteve Donn4 days ago5.0Went to pick up an order I did online. It was quick easy and the girls had the pick up counter were standing very friendly and polite and very helpful. They teach them people at Home Depot how to treat customers thank you Lowe’s and thank them young ladies.
- DSDenise Santini6 days ago5.0Renee and Jojo were super nice and helpful!
- SFSubby FadahunsiNov 13, 20253.0although the workers are pleasant to deal with it is not so when it comes to getting the washer i had just bought from them brought to my house and set up and to make it worst they came and brought the wrong one
- ZZZoriNov 8, 20255.0Ann-Marie made me smile. She has ALOT of knowledge in her department and she made me feel very secure about my purchase. 🤗
- CBC BOct 30, 20251.0Do NOT EVER purchase a door from this store. We ordered and paid to get a new door installed at the beginning of August. The installer wasn't able to come out until the end of September. When the installer came out, he removed and discarded my old door. Then he realized that ALL of the installation hardware was missing from the new door. We spent WEEKS trying to work with "corporate" to get the issue resolved. But nothing ever got done. We went back to the store and they said they they were completely unaware of the issue and had never heard anything from corporate. So they had to order a new door. But again somehow that got delayed multiple times as well. We were just told that now the door won't be installed until the END of DECEMBER!!!! I'm left with NO door on my home for four months! Lowe's doesn't care at all. No apologies, nothing to make things right. All we keep getting is "we don't know what happened" and "we'll give you another call next week" which they never do. Don't EVER get anything installed by Lowe's. They are horrible. I completely regret using them and now I'm stuck waiting in limbo and waiting without a door in winter!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brookhaven, PA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Brookhaven?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's in Brookhaven offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can start returns through your order history, and in-store returns require proof of purchase at the customer service desk.
Which payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's in Brookhaven provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, lighting, and more.
Are there recycling services available at Lowe's Home Improvement?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
How can I find nearby places of interest when visiting Lowe's in Brookhaven?
Nearby places include ShopRite of Brookhaven for groceries, Tropical Smoothie Cafe for refreshing drinks, and Coinstar for coin counting services, all conveniently located close to Lowe’s.
Is there a PetSmart near Lowe's Home Improvement in Brookhaven?
Yes, PetSmart, including their Adoption center, is located nearby. You can visit for pet supplies or consider adopting a pet before or after your Lowe's visit.
Can I find financial services near Lowe’s in Brookhaven?
Yes, Citizens Bank and Bank of America are close by, and Western Union services are also available for money transfers, providing convenient access to financial services.