Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bethlehem, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,052 reviews
5 stars
1,080
4 stars
471
3 stars
188
2 stars
77
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Store Organization
Many customers noted that the store is well-organized and clean, making it easy to find products.
Delivery Issues
Numerous complaints were made regarding delivery services, including missed deliveries and poor communication.
Product Availability
Customers expressed frustration over stock issues, with reports of items being out of stock or poorly stocked.
Checkout Experience
The self-checkout system received negative feedback, with customers preferring staffed checkouts and reporting issues with the self-service machines.
- EYEl YNov 8, 20255.0Staff is always so helpful here. Bought a microwave and had keys made and both times I visited the staff were exceptional.
- JHJeremiah HaizelOct 30, 20255.0Good customer service
- MPMaria PerezOct 21, 20254.0Money is not all in life, but is necessary most every where . I receive a great service , showing me the articles I was looking for and they help me choosing the right one.
- EBElliot BushOct 14, 20255.0Needed to find a solution to a mattress that was sinking in between the slates of the bed. Georgie was awesome and very knowledgeable. We did exactly what he said. We got plywood and now no issues. Thank you Georgie for the wonderful customer service.
- JEJohn EdmondsOct 10, 20254.0Well organized store and I usually find what I'm looking for. Wish they get rid of those self check outs and open ones with employees.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bethlehem, PA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Bethlehem, PA.
What are the store hours for Lowe's Home Improvement in Bethlehem, PA?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
What services does Lowe's offer related to installation and assembly?
Lowe's offers a variety of installation services including appliances, flooring, cabinetry, lighting, HVAC, roofing, fencing, and more, as well as assembly services.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History, and in-store returns require proof of purchase at the customer service desk.
How do I apply for a tax-exempt account at Lowe's?
To apply for a tax-exempt account, visit the customer service desk at the store.
What nearby locations could be useful when visiting Lowe's Home Improvement in Bethlehem?
Nearby locations include Blue Rhino Propane Exchange for propane supplies, Price Rite Marketplace for grocery shopping, and KeyMe Locksmiths for key and lock services, which can complement your visit to Lowe's.
How can nearby transportation or services help customers visit Lowe's Home Improvement?
Customers can benefit from nearby services like Lincoln BP Management gas station for refueling, and local locksmith services such as minuteKEY and KeyMe Locksmiths for security needs, making it convenient to handle multiple errands when visiting Lowe's.
Are there any local attractions near Lowe's that customers might want to explore?
Customers might consider visiting landmark and historical sites such as Woodmont Mews at Bethlehem, located nearby, to enjoy some local culture before or after their shopping trip to Lowe's.