Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bethel Park, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,366 reviews
5 stars
690
4 stars
289
3 stars
124
2 stars
75
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unresponsive staff and difficulty getting assistance.
Staff Helpfulness
Some customers praised specific employees for their helpfulness and knowledge, while others noted a lack of available staff.
Store Cleanliness
The store was generally described as clean and well-organized, with some positive remarks about the garden section.
Product Availability
Customers expressed frustration with product availability and discrepancies between online stock and in-store inventory.
Installation Issues
Several reviews highlighted problems with installation services, including damage to property and poor handling of issues.
- NGNaomi GrodinNov 15, 20251.0Tried talking to an actual person. Phone rang over 30 times and no one answered then was disconnected. Tried again and was instead of speaking to someone at the actual store, I was transfered to corporate. When I spoke to the person at corporate, she transfered me back to the regular phone line which was all AI. HORRIBLE. WORST customer service ever
- DWDenean WildingNov 13, 20251.0Went today to get a refund , was told that Damon was too busy and had no time to give me the refund. Had to go to another Lowe’s. Bad customer service
- DHDaniel HartzNov 7, 20255.0Ran in to get painting supplies. They had what I was looking for
- MSMurat SOct 21, 20255.0Super clean store. Wow Also a lot of people working..A lot
- MLMichele LowersOct 20, 20251.0Made several attempts to schedule an appointment for a kitchen consultation. Apparently the manager doesn’t even know how to do a kitchen consult and said that there is nobody there for an entire week to schedule an appointment. Terrible customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I purchase at Lowe's Home Improvement in Bethel Park?
You can find quality hardware products and construction needs including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers appliance installation, flooring and countertop installation, deck and shed installation, lighting and ceiling fan installation, HVAC installation, and various other home improvement installation services.
What are the store hours for Lowe's Home Improvement in Bethel Park?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's Home Improvement offer delivery and pickup options?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include Millennium Park, Spoonwood Brewing Co., and Dari-Delite ice cream shop, great for relaxation, dining, or refreshments before or after your visit.
Are there any nearby dining options close to Lowe's in Bethel Park?
Yes, you can find several nearby restaurants such as Vocelli Pizza, TOCAYO Mexican Restaurant, and Fox's Pizza Den for convenient dining options.
How can nearby services like Blue Rhino Propane Exchange and Taylor Rental Center complement my visit to Lowe's?
Blue Rhino Propane Exchange offers propane refills ideal for grilling supplies purchased at Lowe's, while Taylor Rental Center provides party and equipment rentals helpful for home projects or events.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's Home Improvement provide assistance for customers speaking languages other than English?
Yes, Lowe's in-store translation services are available in Spanish and other languages to help customers.