Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bartonsville, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,122 reviews
5 stars
1,153
4 stars
524
3 stars
168
2 stars
85
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unprofessional.
Product Availability
Customers frequently report issues with product availability and order fulfillment, including missing items and incorrect deliveries.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While some staff members are recognized for their knowledge and assistance, others lack the necessary training to help customers effectively.
Checkout Experience
Many customers express frustration with the self-checkout system and understaffed registers, leading to long wait times.
- VNVeronica Nesbitt1 day ago5.0Nathan went above and beyond to help me with an order. It’s very appreciated!!!!!
- LFLucinda Filippin1 day ago1.0Costumer service the girl SARA ,today I had the worst service,she rude,unpollate,just care about Lowe's loyal customers.
- CMCathy MillerNov 9, 20255.0Today at lowes again for more stuff to redo our kitchen and this young man chris helped us last time so when I went to look to day i seen chris walked up to him and said he you know any thing on electricity you help us last time with flooring and stuff he says yes goes over to see what other half was lookin at when they where dune whith that part I said chris I ran up the tote isle for the tiny totes he smiled we are sold out app say Pocono has no I found one this am and got it im like I dont like you no more chris then he says let me call some one he goes I'll be right back. And low and be hold chris is walk up with a little tote I ran 🏃♀️ to him omg I love yea thank you made my day deserve an A PLUS
- AAAprilNov 3, 20255.0The staff were super helpful and patient with our order. Their service was much better compared to other Lowe’s locations I’ve been to. Really appreciated their attitude and efficiency!
- SBSharon BeinertNov 1, 20252.0the sales person had absolutely no idea what i was looking for even though i described it about 4 times
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Bartonsville, PA offer?
Lowe's Home Improvement provides a wide range of products including appliances, tools, paint, flooring, plumbing, outdoor furniture, and gardening equipment. They also offer installation services such as appliances installation, flooring installation, and more.
What are the store hours for Lowe's Home Improvement in Bartonsville, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
What delivery and pickup options does Lowe's Home Improvement provide?
Lowe's offers in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are changes to your order.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby dining options near Lowe's Home Improvement in Bartonsville?
Yes, several restaurants such as LongHorn Steakhouse, Chili's Grill & Bar, Red Robin Gourmet Burgers, and Dickeys Barbecue Pit are nearby, making it convenient to enjoy a meal before or after your visit.
What nearby shopping centers can I visit in Bartonsville near Lowe's Home Improvement?
Crossroads Mall of the Poconos, Kohl's department store, Bartonsville Plaza, and GameStop are located nearby, providing additional shopping opportunities.
Are there lodging options near Lowe's Home Improvement in Bartonsville, PA?
Yes, hotels such as Fairfield Inn & Suites by Marriott Stroudsburg Bartonsville/Poconos and Howard Johnson by Wyndham Bartonsville/Poconos Area are conveniently located nearby for overnight stays.
How can customers contact Lowe's Home Improvement for assistance?
You can reach Lowe's customer care by phone at +1 570-213-6040 or via email at customercare@lowes.com.