Brand Certified
Lowe's Home Improvement
4.1(1197 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
561 Hepburn Road, Avondale, PA
19311, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(610) 806-9033
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/PA-Avondale/2405
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Avondale, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,197 reviews
5 stars
670
4 stars
253
3 stars
100
2 stars
41
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.
Product Availability
Frequent complaints about items being out of stock or misrepresented online, leading to customer frustration.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, though some noted issues with product placement.
Delivery Issues
Significant dissatisfaction with delivery services, including delays and poor communication.
Returns Policy
Negative experiences with the returns process, particularly regarding strict policies and lack of flexibility.
- SDSteve DFeb 13, 20264.0Generally I find the staff to be helpful. I have noted that staff seems to be less plentiful later at night though, so going before 4:00pm is a good idea if you have lots of detailed questions.
- JMJames MccloskeyJan 15, 20265.0Go to place for home improvement
- LLLowell LindemanNov 29, 20255.0Last visit was pleasant. Needed a new well bladder tank, which was high up on a rack. Not only did I get close to immediate assistance, but once that was down, another associate stepped in to make sure I had everything I needed. Again, it was unexpected, but I have to say great customer service.
- TLtiffany lahnNov 8, 20251.05 hours and counting. I am still on hold with Lowes and no one has been able to help me. I paid for a gas dryer, installation and removal of old dryer. When the dryer was delivered 2 days late, he said I had to hire a professional to install the dryer. Hours later on the phone, no one at the local store in Avondale or at corporate knows how I should get this dryer installed. REALLY! They haven't recommended who I call to do the installation and they haven't figured out who at Lowes would do the installation.
- WMWilliam Mc MillanNov 8, 20253.0Returns suck! Nothing like Home Depot. Tried to return universal rg6 connector I bought to shorten cables for new tv antenna system through home which didn't fit rg6q cable but are universal surpose to fit rg6 & rg6q. Came in pack of 10. Then with my luck the first 2 went right on rg6u cable. But then all the others where rg6q and superman couldn't put them on. So went to return because not universal. Lowe's wouldn't take them back because not all 10. Dispright what I told them about 2 working then rest not universal as sold. No must have all for return. No credit, no refund keep them by our policy. Sad treatment. At only a 1 dollar a piece could have refund partial like 8 dollars to keep the customer happy and keep business but no. Now have these which will never use in the rest of my life and will probably never use Lowe's again unless really in a tight spot with no where else to go. Sad customer service and support just about Lowe's making money no real customer care or concern. Then I even drove to pick up 25 miles around trip but then drove 25 mile round trip to not get refund. 50 miles of $4.00 a gallon @ 15 miles to the gallon almost $15.00 in gas. Wasted time over 3 hours. Expensive fix for free antenna tv. Never had return problems with Home Depot but believe this is my second time with Lowe's and stuff I had bought there. When will I learn? Well Lowe's read my review and reached out to me. After all was said and done they sent me a Lowe's gift card to cover to refund. So if you are in my spot ask for a manager then maybe thing might be better then just the cashier at returns. I went through Google maps reviews just telling what happened. Surprised by their reply. Worked out in the long run but still not a five or four star in my eyes yet.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Avondale, PA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, grills, outdoor and gardening equipment, and more.
What are the operating hours of Lowe's Home Improvement in Avondale, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Avondale offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Avondale?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, decks, doors, garage doors, generators, gutters, hardwood and laminate flooring, HVAC, lighting, playsets, water heaters, shower doors, siding, smart home, tile flooring, toilets, vanities, washers and dryers, water filters, windows, roofing, fences, and flooring installation.
Are there any nearby places where I can get propane exchange near Lowe's in Avondale?
Yes, the Blue Rhino Propane Exchange is located nearby for your propane supply needs.
What dining options are available near Lowe's Home Improvement in Avondale?
Nearby dining options include Burger King for fast food, Sake Hana for sushi, and Subway for sandwiches, allowing you to grab a meal before or after your visit.
Are there any nearby automotive or repair services close to Lowe's in Avondale?
Yes, Experts Garage Door Repair Installation Process and DiFilippo's Garage provide garage door and automotive repair services nearby.
Does Lowe's provide any support for customers who speak languages other than English?
Lowe's offers services in English and Spanish, with in-store translation services available for other languages as well.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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