Lowe’s in Altoona, PA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Customers frequently mention issues with product availability and stock levels, leading to frustration when items are not in stock.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding delivery schedules.
Store Environment
Generally positive feedback on store cleanliness and organization, but some customers report dissatisfaction with the overall shopping experience.
Pricing
Customers appreciate competitive pricing but express concerns about high prices on certain items compared to competitors.
CC
carla cole
Jan 1, 2026
1.0
I'm not a fan of self checkout which is taking over there. One person on register checked me out but no friendly hi/bye, where is the customer service here? Also, was planning to purchase a seasonal clearance item and price was wrong but cashier didn't care to fix or get assistance to fix.
BB
barb brandt
Dec 31, 2025
3.0
Very poor service friend went in to buy products went to self checkout with items some problem arised with gift card worker then pulled receipt my friend left realized he realized thw receipt he had didn't match what he had went back in to realize worker let him leave without paying he then paid for items with said gift card with no problem.I feel the lady at self checkout needs retraining or something or liqes will be out of alot of money thank God my friend is honest.
BF
Bob Foust
Dec 3, 2025
5.0
Bought a new fridge and the process was painless.
AF
Alyse Funk
Dec 3, 2025
5.0
I was looking for someone to help me & this employee asked me if he could help. He found the piece of wood i needed & cut it for me!
JW
jason woods
Nov 29, 2025
4.0
Employees were very helpful in finding what I was looking for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Altoona, PA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers and dryers, and more.
What are the operating hours for Lowe's Home Improvement in Altoona?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary, with some days closed or shorter hours.
Where is Lowe's Home Improvement located in Altoona, PA?
Lowe's is located at 1707 McMahon Road, Altoona, PA, 16602, USA.
Does Lowe's Home Improvement in Altoona offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement in Altoona?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa cards.
Can I return or exchange an item purchased at Lowe's in Altoona?
Most items can be returned within 90 days. Online purchases can be returned via your Order History page, and in-store returns require proof of purchase at the customer service desk.
Are there nearby places customers can visit before or after shopping at Lowe's Altoona?
Yes, nearby places include ALDI USA for groceries, Chipotle Mexican Grill for dining, and Best Buy for electronics and appliances, making it convenient to combine errands.
How can nearby services like minuteKEY assist customers visiting Lowe's?
minuteKEY, a nearby key and locksmith service, can help customers with key duplication or lock issues before or after shopping at Lowe's for hardware needs.
Are there nearby medical or rehabilitation facilities near Lowe's for convenience?
Yes, nearby facilities include HealthSouth Rehabilitation Hospital of Altoona and Encompass Health Rehabilitation Hospital, which might be useful for customers needing medical services during their visit to the area.
What installation services does Lowe's Home Improvement in Altoona provide?
Lowe’s offers a variety of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decking, doors, flooring, garage doors, generators, gutters, HVAC, lighting, playsets, water heaters, windows, and more.