Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wood Village, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1000 NE Wood Village Boulevard, Wood Village, OR
97060, United States
Hours
Reviews
3.8
2,337 reviews
5 stars
1,119
4 stars
512
3 stars
249
2 stars
125
1 star
332
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful, leading to frustrating experiences.
Delivery Issues
Numerous customers reported significant problems with delivery and installation services, including missed appointments and poor communication regarding delays.
Store Cleanliness and Stock
The store is generally noted for being clean and well-stocked, with many customers finding the products they need.
Employee Knowledge
While some employees are recognized for their expertise and assistance, there are complaints about a lack of knowledgeable staff in certain departments.
Pricing Concerns
Customers noted that Lowe's prices can be higher than competitors like Home Depot, and there are complaints about inconsistent pricing and promotions.
- JJJosh6 days ago5.0I love this Lowe’s Home Improvement Store. I drive a little further than I actually need to just to visit this Lowe’s.
- GPGareth PedersonNov 3, 20255.0LOWES STAFF ARE THE BEST! PRICES ARE GOOD AND QUICK CHECK OUT. GREAT PLCE TO SHOP!
- LYLuke YoungbergNov 3, 20255.0I rarely go out of my way to write a review, spend a lot of time at different Lowe’s and the other place. Today was exceptional help by two of the employees. Was buying the bumble chrismtas decoration from Rudolph and needed it off a shelf. The guy from paint hopped right up to track it down, got a cart for me a hustled to make it happen. Then chuck helped with check out, helped me create a Lowe’s account to start earning points and was such a nice, kind person.
- JTJoshua TippetsNov 1, 20255.0Wonderful store with very kind, patient staff members. Love this Lowe’s store.
- MBMatthew BOct 21, 20251.0I've tried very, very hard to support Lowe's ahead of rival Home Depot, if nothing but for political reasons. But three tirlmes now I've order appliances and PROMISED Saturday delivery (even sent a text and email confirmation) of my delivery time the night before, waited all day and no show. I've gone to the store, Wood Village, OR where the lead cashier (absolute rudest and most hostile lady) completely dismissed me as a costumer and basically called me a liar about receiving Saturday delivery. I tried showing her my confirmation and she told me to get my phone out of her face ( she was 4 feet away). Supe came up, he was just as stupid as they come and as rude insisted they never, every do Saturday deliver, yet online it clearly says Saturday delivery and every r e p in the back too says Saturday delivery. He canceled my order saying I'm not a good customer. WHAT??? PS I'm a veteran. Just wow!!!. I walked in the back, talked to chuck, who said absolutely they do Saturday and Sunday delivery. he replaced my order but due to time it won't driver until Monday. So Monday comes and goes, i have a text/email confirmation.... wait all day. No show again. Same thing for Wednesday. Finally, it comes a week and a half later on Saturday. Go figure. I go back to store to talk to supe and show him, yes Saturday delivery. He kicks me out of store, says I'm not welcome. I've cut up my credit card and mailed in and now posted my disdain to every veteran site I can think of. Horrible service. I'll shop at True Value (owned by Do-it-Best Hardware which is actuality much larger than Lowes) or Ace Hardware. Plus I paid for delivery and installation. They LITERALLY put the double door rig in the middle in my kitchen, wrapped, and walked away, no install, didn't put in handles, nothing. I had to do everything, including take for of kitchen/ garage and put back on.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wood Village, OR?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for the Wood Village Lowe's location?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if there are changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can grab a meal before or after shopping at Lowe's?
Yes, Chick-fil-A Wood Village Blvd, Chipotle Mexican Grill, and SNOWFOX are nearby restaurants where you can enjoy a meal before or after visiting Lowe's.
If I need a locksmith or key services near Lowe's, where can I go?
Minute Key and KeyMe Locksmiths are nearby options for key and locksmith services close to Lowe's Home Improvement.
Are there any fuel stations close to Lowe's Home Improvement?
Yes, Fred Meyer Fuel Stop and Fred Meyer Fuel Center are nearby gas stations you can use when visiting Lowe's.
What installation services are offered at the Wood Village Lowe's?
Lowe's provides various installation services including appliance installation, flooring, decking, HVAC, lighting, cabinets, doors, and more.