Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly Jack and Cali, who were noted for their knowledge, patience, and willingness to assist even after the sale.
Product Knowledge
Reviews highlighted the staff's extensive knowledge about hot tubs and related products, helping customers make informed decisions without feeling pressured.
Post-Sale Support
Many customers appreciated the ongoing support and follow-up from staff after their purchase, ensuring they felt confident in maintaining their hot tubs.
Sales Experience
The buying process was described as smooth and low-pressure, with staff taking the time to address all customer questions and concerns.