The Container Store

4.3
608 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Tigard, OR Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Tigard area.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
7417 SW Bridgeport Road, Tigard, OR
97224, United States

Hours

Reviews

4.3
608 reviews
5 stars
335
4 stars
169
3 stars
60
2 stars
17
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being helpful, while others are reported as rude or condescending.

Product Quality

Concerns about the quality of products, with some customers feeling items are overpriced and not durable.

Store Experience

Customers appreciate the store's organization and variety of products, but some report issues with inventory management and communication.

Pricing

Many reviews mention that prices are high compared to competitors, leading to dissatisfaction among budget-conscious shoppers.
  • MO
    Mark Otten
    Dec 15, 2025
    5.0
    My super organized Bride loves this place. I find a thing or two there also.
  • BG
    Brian Grove
    Dec 13, 2025
    5.0
    What a great place
  • JC
    James Cain
    Nov 23, 2025
    5.0
    My wife brought me here for the first time. I felt like I died and went to organization heaven. Why are there not more of these stores around.
  • MB
    Michelle Bigelow
    Oct 1, 2025
    2.0
    The first time we used the container store 20 years ago our experience was 5 star. Not so this time and I'm being gracious giving them the 2 stairs. The experience this time gets two stars are because certain employees that are on staff are extremely condescending and rude. We have spent close to $5,000 for 3 closets and 1rack system in an art studio. Upon receiving 4 of racks that were cut down, I am unable to place them in the bracket's with the other shelves until I either make the trip yet again ( apx 100 miles round trip) or “go out and buy a file at home Depot and file them down myself”!!!!!!! as i was instructed by her. The attitude of this individual and others on her team is and has been remarkably rude. It’s amazing what customer service can accomplish when done with respect. I would have made arrangements to travel had her attitude been better. Im very hesitant to return or purchase from them again and that is due to this employee. At this point, I would suggest buyer beware of employees with condescending and rude attitudes towards YOU the buying consumer!
  • AF
    Azriel f
    Aug 11, 2025
    1.0
    The online design tool is trash. It missing a ton of basic functionality (like letting you add a section to a wall, for me it just decided that I want to populate just the middle section of a wall and there's nothing I can do about it). When you add a designed room to the cart, it doesn't show you which components it includes, you just need to put your faith in it. Don't do that. The most annoying problem for me was that instead of cutting down an 85" top track down to 63", it instead sent 2 tracks - one 25" (cut down from 26") and one 38" (cut down from 50"). This makes the order more expensive and more annoying to install (limiting my ability to install directly to studs and having to perfectly align both tracks). I called to complain and just got gaslit by the designer "explaining" to me that that's just how the software is built. The online tool is half baked and you should not use it.

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.