Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tigard, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed feedback on customer service; while some praised helpful and friendly staff, others reported unprofessional behavior and lack of assistance.
Product Availability
Customers expressed frustration with product availability and stock issues, particularly with appliances and specific items.
Return Policy
The return policy received negative comments, with customers feeling it was too strict and unaccommodating.
Store Environment
The store environment was noted as clean and well-stocked, but some customers found it difficult to navigate due to narrow aisles and clutter.
Installation Services
Many customers had negative experiences with outsourced installation services, citing unprofessionalism and delays.
GL
Grace Loan
5 days ago
1.0
I asked one of the older female workers to help me find a new couch for my dining room, it was Carrie I believe, only to be met with a rude attitude and extremely unwelcoming response. She told me she doesn’t think any of the couches will “work” for me- I am a larger individual so I felt very offended at her comment. I then asked her to just let me try them out and she looked at me like I was crazy and said there was a weight limit on the furniture. I feel completely embarrassed and shamed. I will not be returning.
MP
Maria Peter
5 days ago
1.0
The workers here are extremely rude and unwilling to help out with online orders. On top of that they are also racist as I saw them accusing customers who were Hispanic of stealing with no quality and credible evidence, not to mention they already made and payed for an order to pick up. This is completely unacceptable and I will not be returning here until they get an entire staff revamp.
DM
Daniel M
6 days ago
1.0
Rude associates, Carrie and John were very unprofessional today. No customer service skills, and the Manager Brandon did not help with my complaint with he was with a vendor.
No wonder this store is empty.
BP
B Plus
Nov 13, 2025
2.0
Came here today to buy some 3" triple wall drain pipe. I always check stock online before coming in and it said there were 75 available. Guess how many I found on the shelf? Zero. The entire section was empty. Nothing stored above on racks. None. Also, for Charlotte Pipe 3-in x 10-ft PVC DWV Foam Core Pipe it says there are 159 in stock and I bought the last 7 (since the 3" triple wall was gone). I get that stock numbers are not going to be super precise, but this is unacceptable. It has happened a few other times with different items to the point that I usually just avoid Lowes.
GT
Geo T
Nov 6, 2025
3.0
Good store, but I give this location 3-stars because you can barely SEE it until you're almost past it, due to foliage. A wise manager would put a sign on SW 72nd Ave for visual customer-draw.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tigard, OR?
Lowe's Tigard offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing essentials, flooring, and more.
What are the store hours for Lowe's Home Improvement in Tigard, OR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's in Tigard offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods does Lowe's Tigard accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What reputable brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many more for various home improvement needs.
What installation services does Lowe's in Tigard provide?
They offer installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, deck, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tile flooring, toilets, washers & dryers, and windows.
Where can I find propane exchange services near Lowe's Tigard?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers visiting Lowe's.
Are there any key and locksmith services near Lowe's in Tigard?
Yes, Minute Key and minuteKEY locksmith services are close by, which could be helpful if you need key duplication or lock services while shopping or visiting Lowe's.
Is there a coffee shop near Lowe's Tigard where I can relax before or after shopping?
You can visit Well & Good Coffee House nearby for coffee and refreshments before or after your shopping at Lowe's.