Lowe's Home Improvement

3.6
2473 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Tigard, OR is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
12615 S. W. 72nd Avenue, Tigard, OR
97223, United States

Hours

Reviews

3.6
2,216 reviews
5 stars
894
4 stars
517
3 stars
277
2 stars
147
1 star
381

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.

Product Availability

Frequent complaints about stock discrepancies and difficulties in finding items, leading to frustration among customers.

Return Policy

Customers expressed dissatisfaction with the strict return policy and the hassle involved in returning items.

Store Environment

Some customers appreciated the cleanliness and organization of the store, while others noted issues with staff availability and store layout.

Pricing

Many customers found competitive prices and good deals, particularly in the garden center and clearance sections.
  • JM
    Jason Miles
    6 days ago
    5.0
    While my over all experience was very frustrating taking up a lot of my time, Skai in returns was a huge help. She first exchanged the damaged item for a replacement which also had issue. The first trip back took an hour inside the store before I left with the exchanged generator. The second generator also had issues and I could not justify continuing to stop my work day to make returns. Skai figured out how to refund my money and turn a frustrating situation into a more positive one. I ended up buying a Honda EU3200I generator which has been a rock star from the first pull. Thank you Skai! I hope your management team reads this and recognize your commitment for customer service.
  • MK
    Matthew Kobishop
    Jan 4, 2026
    3.0
    It is extremely difficult to get help at this store. Couldn't find anyone to help me in the lumber area and asked an associate I found in the closest area. Told me to find an associate in the lumber area... Disappointing to say the least. Furthermore, if material in the lumber area was labeled I wouldn't even need the help, but so many items have no price. (Edited) After 15 minutes and speaking to 4 different associates, I was finally able to get someone to help in the lumber area. I then headed over for flooring material, almost immediately after arriving there, Chris asked if he could help me out. I told him what I was looking for and he not only took me to the correct area. He helped me load up my cart, checked me out and then helped me to take the material out and helped to load my vehicle. So to summarize - Chris in flooring was awesome - 5 out of 5. My experience in the lumber area was so poor though that I have to give a 3 star overall.
  • RA
    Robert Able
    Dec 24, 2025
    5.0
    So I needed a new blower... I would normally just go to home Depot because it's so much closer to my home. I had a little time available so I did some research and I found a nearly identical floor at Lowe's for 20% less! It's worth researching Lowe's, the prices are more than competitive!
  • MS
    Matthew S
    Dec 15, 2025
    1.0
    Every time I'm there I get interrupted by one of their employees wandering around trying to sell stuff. Gutter-cleanings, deals for homeowners, etc. it's super annoying and it feels pretty predatory. Also, the woman who checked me out was in my face about taking a survey. You shouldn't force people to to do anything. I just want to go in and buy the things I need. I don't need to be constantly harangued by the employees. At the very least, insist the employees to not bother people with headphones/earbuds in?
  • ZG
    Zack Glatfelter
    Dec 10, 2025
    1.0
    Why is it such a hassle returning stuff to lowes? I stopped purchasing materials from Lowe's mainly because of this. When you make a purchase with a debt card it's like paying with cash. Everyone knows this but for some stupid reason Lowe's treats debit card purchases like credit card purchases when doing returns. Home Depot doesn't do that. If you bought the wrong thing and need to return it to buy something different. It turns into a big hassle a waiting game, waiting several days to get your money refunded. Total waste of time. Lowes is losing contractors business because of this nonsense. Home Depot is professional about it. they don't waste their customers time. If you pay with your debt card like most of us do, They make doing returns seamless. Maybe Lowes POS system is just outdated.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.