Brand Certified
Lowe's Home Improvement
3.6(2489 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
12615 S. W. 72nd Avenue, Tigard, OR
97223, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(503) 624-2644
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OR-Tigard/1108
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Tigard, OR is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.6
2,489 reviews
5 stars
1,038
4 stars
543
3 stars
303
2 stars
177
1 star
428
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were reported as rude and unprofessional.
Product Availability
Frequent issues with stock levels and product availability, leading to customer frustration.
Installation Services
Negative feedback regarding outsourced installation services, with reports of unprofessionalism and incompetence.
Return Policy
Customers expressed dissatisfaction with the strict return policy and the difficulty of processing returns.
Store Environment
Some customers appreciated the cleanliness and organization of the store, while others noted a lack of staff availability.
- CMC. A. McNeil3 days ago1.0This place never disappoints me every time I come either their is no price sticker or items are stocked as a 2 pack but only singles are placed in location. The manager basically does nothing. this place is a joke. Only a few items that Lowe’s has exclusive that’s the only reason I come to this location. People just stand around and bs. Must me a great place to work. Can’t do anything wrong for sure.
- LMLeona MullenFeb 17, 20261.0Waited for a good 25 minutes for somebody to help get me get paint and nobody even asked or cared so I just left. Literally the worst department store I’ve ever been in. There were plenty of people working, but felt like they were purposely looking down like they didn’t even want to help. I would only suggest going here if you don’t have a life and know exactly what you’re getting. Never coming back and super disappointed.
- DBDonna BougheyFeb 12, 20265.0Had the BEST customer service experience with Tom at the paint department! It was busy and yet he took the time to stop, smile and greet me, gave helpful paint suggestions and made sure I got all the right supplies for my projects! His customer service was a level 10 from beginning to end. This store should be very lucky to have him because in my experience, amazing customer service is a rare thing these days.
- ZZZackFeb 6, 20261.0These guys are like Walmart, but worse. Terrible customer service, price discrepancy every time I go thru the checkout. Ahd the worst and hardest time doing returns. Sorry Lowe's you guys are simply a waste of time. I would not recommend shopping there
- PLPete LucianoFeb 4, 20261.0We paid nearly $15,000 for Lowe’s to replace three exterior French doors. What followed was a nine-month disaster defined by incompetence, poor communication, and a complete lack of accountability. Multiple custom doors arrived severely damaged, including one that Lowe’s knew had been damaged in their warehouse but failed to disclose until installation day. We were repeatedly given conflicting information about door sizing—first told all doors were incorrect, then later told the installers were wrong. At one point, Lowe’s admitted that a replacement door was never ordered at all due to an internal system failure. Scheduling was a constant problem: missed deliveries, last-minute cancellations, and weeks-long delays. We ultimately had to transport a custom door ourselves just to keep the project moving. One replacement door arrived with a manufacturing defect that made it impossible to close, cutting off access to part of our home. The final installation was rushed and careless. Installers left without notice, damaged exterior trim was not replaced, defective doors were left in our garage, and no walkthrough or sign-off was completed. While one installer did excellent work, he was the exception—not the rule. This was one of the most unprofessional, disorganized, and frustrating service experiences we have ever paid for. Lowe’s should not be trusted for service-based installation projects.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tigard, OR?
Lowe's Tigard offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing essentials, flooring, and more.
What are the store hours for Lowe's Home Improvement in Tigard, OR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's in Tigard offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods does Lowe's Tigard accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What reputable brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many more for various home improvement needs.
What installation services does Lowe's in Tigard provide?
They offer installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, deck, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tile flooring, toilets, washers & dryers, and windows.
Where can I find propane exchange services near Lowe's Tigard?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers visiting Lowe's.
Are there any key and locksmith services near Lowe's in Tigard?
Yes, Minute Key and minuteKEY locksmith services are close by, which could be helpful if you need key duplication or lock services while shopping or visiting Lowe's.
Is there a coffee shop near Lowe's Tigard where I can relax before or after shopping?
You can visit Well & Good Coffee House nearby for coffee and refreshments before or after your shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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