We're offering safe Alterations services for your convenience. During your in-store Alterations appointment, you can expect a safe environment where a mask is provided to you. Alterations employees will also be staying safe in both a mask and gloves. We'll take precautions such as increased sanitization in fitting rooms. If you had alterations being completed before our store closures and your completed garments are ready for pickup, we'll reach out to coordinate complimentary shipping of items directly to you. If safe Contactless Curbside Pickup is available at your store, you can choose to pick up completed garments via this method or have them shipped to you.
Avoid Giao as much as you can! I had good experiences with the alteration service a couple of years ago, but I guess it highly depends on the tailor who did the job. This time it is way off, the stitches were misaligned and asymmetrical with small holes around. Very disappointed! Nordstrom should raise its bars to hire professional tailors!
AR
Ashton Reed
Oct 18, 2024
1.0
I didn’t get far enough to review the alteration itself, I didn’t even get service. When I showed up to my online appt all the employees were on their phone and told me to change and someone would meet me. After 10 minutes I check in and they said sorry they forgot to call someone. When the tailor comes to meet me he’s immediately dismissive, says they don’t do any sort of taper (contradictory to their website), and tries to get me to go to somewhere else.
HH
Hanna Hill
Aug 22, 2024
1.0
Unhelpful and often rude, dress had multiple errors and mistakes causing undue and unacceptable stress prior to an event. Won't return and I recommend seeking alternations elsewhere.
LE
Lucy Edwards
Sep 25, 2022
1.0
I had three long sleeve T-shirts (just 2 inches off the sleeve) and a pair of linen pants (just a few inches from the length) altered.
For the shirts I was charged 20$ each- yes I got the credit back in Nordstrom notes. But it went against my 300$ yearly credit. These were full price items from Nordstrom.
The shirts are unwearable now. I compared the sleeve length to the same shirt (unaltered) in my closet- 6 inches shorter!
For the pants, I tried them on with flats (for the sizing). When I got them home, at least four inches too long. I can’t even wear them with heels.
When I went back to the store, I was told altered clothing couldn’t be returned!
What a waste. I wasn’t the one who ruined them, why should I be out 160$???
Really disappointed!
Frequently Asked Questions About Alterations at Nordstrom
What types of clothing alterations does Alterations at Nordstrom offer?
Alterations at Nordstrom provides tailoring services including hemming jeans, adjusting suits, and altering special occasion dresses with precision and care.
Where is Alterations at Nordstrom located?
It is located at 9700 SW Washington Square Rd, Suite A, Tigard, OR 97223, USA, inside the Washington Square area.
What are the operating hours for Alterations at Nordstrom?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment for clothing alterations at this location?
Appointments are not required but online appointments are offered for your convenience.
What COVID-19 safety measures are in place at Alterations at Nordstrom?
They provide masks for customers, and employees wear masks and gloves. There is increased sanitization in fitting rooms, and options for contactless curbside pickup or complimentary shipping for completed garments.
What payment methods does Alterations at Nordstrom accept?
Payments can be made via American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up my altered garments without entering the store?
Yes, if contactless curbside pickup is available, you can choose to pick up your garments safely without entering the store or opt for shipping.
Which nearby places can I visit after my alteration appointment at Nordstrom Washington Square?
After your visit, you might enjoy shopping at Amazon Books or grab a coffee at Nordstrom Ebar Artisan Coffee, both located nearby inside Washington Square.
How can nearby stores like Marketplace Cafe enhance my visit to Alterations at Nordstrom?
You can relax and have a meal or drink at Marketplace Cafe, which is close by, making it convenient to combine your alteration visit with dining.
Are there other stores nearby where I can shop for clothing or accessories after my alteration service?
Yes, stores such as Cathy Jean for shoes, UNTUCKit for clothing, and Swarovski for jewelry and fashion accessories are all nearby, enhancing your shopping experience.