Alterations at Nordstrom

1.5
8 reviews

About

Clothing Alteration ServiceTailor
We're offering safe Alterations services for your convenience. During your in-store Alterations appointment, you can expect a safe environment where a mask is provided to you. Alterations employees will also be staying safe in both a mask and gloves. We'll take precautions such as increased sanitization in fitting rooms. If you had alterations being completed before our store closures and your completed garments are ready for pickup, we'll reach out to coordinate complimentary shipping of items directly to you. If safe Contactless Curbside Pickup is available at your store, you can choose to pick up completed garments via this method or have them shipped to you.

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Alterations at Nordstrom
9700 SW Washington Square Rd, Tigard, OR
97223, United States

Hours

Reviews

1.5
8 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • MC
    Maggie C
    Jan 19, 2025
    1.0
    Avoid Giao as much as you can! I had good experiences with the alteration service a couple of years ago, but I guess it highly depends on the tailor who did the job. This time it is way off, the stitches were misaligned and asymmetrical with small holes around. Very disappointed! Nordstrom should raise its bars to hire professional tailors!
  • AR
    Ashton Reed
    Oct 18, 2024
    1.0
    I didn’t get far enough to review the alteration itself, I didn’t even get service. When I showed up to my online appt all the employees were on their phone and told me to change and someone would meet me. After 10 minutes I check in and they said sorry they forgot to call someone. When the tailor comes to meet me he’s immediately dismissive, says they don’t do any sort of taper (contradictory to their website), and tries to get me to go to somewhere else.
  • HH
    Hanna Hill
    Aug 22, 2024
    1.0
    Unhelpful and often rude, dress had multiple errors and mistakes causing undue and unacceptable stress prior to an event. Won't return and I recommend seeking alternations elsewhere.
  • LE
    Lucy Edwards
    Sep 25, 2022
    1.0
    I had three long sleeve T-shirts (just 2 inches off the sleeve) and a pair of linen pants (just a few inches from the length) altered. For the shirts I was charged 20$ each- yes I got the credit back in Nordstrom notes. But it went against my 300$ yearly credit. These were full price items from Nordstrom. The shirts are unwearable now. I compared the sleeve length to the same shirt (unaltered) in my closet- 6 inches shorter! For the pants, I tried them on with flats (for the sizing). When I got them home, at least four inches too long. I can’t even wear them with heels. When I went back to the store, I was told altered clothing couldn’t be returned! What a waste. I wasn’t the one who ruined them, why should I be out 160$??? Really disappointed!

Frequently Asked Questions About Alterations at Nordstrom

What types of clothing alterations does Alterations at Nordstrom offer?

Alterations at Nordstrom provides tailoring services including hemming jeans, adjusting suits, and altering special occasion dresses with precision and care.

Where is Alterations at Nordstrom located?

It is located at 9700 SW Washington Square Rd, Suite A, Tigard, OR 97223, USA, inside the Washington Square area.