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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers at 2611 River Road?
The gates are accessible from 6:00 AM to 9:00 PM every day of the week.
When is the office of US Storage Centers open?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
What items am I not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact the facility if you have questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, there are no long-term obligations as US Storage Centers rents on a month-to-month basis.
What forms of payment does US Storage Centers accept?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online at this location?
Yes, you can rent or reserve your storage unit online anytime via their website.
Are there moving supplies available for purchase at US Storage Centers?
Yes, they sell boxes and locks in addition to other moving supplies for your convenience.
How do I make a payment for my storage unit?
Payments can be made in person, online, by phone, or via mail. You can also sign up for automatic payments.
Which nearby self-storage facilities can I consider besides US Storage Centers?
Safe Stor is a nearby self-storage facility you might consider if you need alternative storage options.
Are there nearby amenities or services around US Storage Centers that could be useful?
Yes, nearby you can find Auto Glass Fitters for automotive needs, various apartment complexes like Minto Park Apartments and Regency Park Apartments, as well as medical services including Oregon Specialists Surgery Center and Salem Health.
How can nearby apartment complexes be useful if I store with US Storage Centers?
Apartment residents nearby like those in Forest Ridge Apartments or Willamette View Apartments might find US Storage Centers convenient for extra storage space during moves or decluttering.