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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Salem, OR, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,576 reviews
5 stars
1,248
4 stars
640
3 stars
295
2 stars
133
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being dismissive and unhelpful.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about items being out of stock or not available in-store despite being listed online.
Checkout Experience
Many customers reported long wait times at checkout, particularly at self-checkout stations, leading to frustration.
Delivery Issues
Several reviews highlight problems with delivery services, including damaged items upon arrival and poor communication regarding delivery schedules.
Store Cleanliness
The store is generally noted for being clean and well-organized, making it easy for customers to navigate.
- MFMr Fregoso6 days ago1.0I was in the tool box section and they looked at me like I was going to fit a toolbox in my pants.
- KTKelly ThomasJan 5, 20264.0We always go here since Home Depot suppoted the Sedition Caucus after #J6. Love Ace too, and Saffron of course.
- VVVengarJan 2, 20265.0Picked up pavers and the wonderful workers not only fork lifted them out to me they helped load them. Thank you!
- MGMiss Tara GervaisDec 16, 20255.0Got wood??? If you don't Lowes definitely does!!! Plus any other home repair essentials you could need. Plus a huge selection of seasonal holiday decor, outdoor grilling must-haves and every tool you could need from your grass to your automotive needs.
- PLPremium Holiday LightsDec 9, 20255.0Great selection and helpful staff. Merry Christmas from the team at Premium Holiday Lights ✨️
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Salem, OR?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, paints, tools, and more to support your home improvement projects.
What are the store hours for Lowe's Home Improvement in Salem, OR?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account where you'll also receive email updates if your order changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and checks.
Are there any installation services offered at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, cabinets, lighting, and more to assist with your home projects.
What languages are spoken or supported at the Salem Lowe's store?
English and Spanish are spoken, with in-store translation services available for other languages.
Where is Lowe's Home Improvement located in Salem, OR?
Lowe's Home Improvement is located at 1930 Turner Road Southeast, Salem, OR 97302.
What nearby places can I visit around Lowe's Home Improvement in Salem?
Nearby you can visit Java Jo's Gourmet Coffee & Hotdogs for a quick bite or coffee, the Blue Rhino Propane Exchange for propane needs, and the Walmart Salem - Turner Rd SE for additional shopping.
How can the nearby key and locksmith services from minuteKEY help me during a visit to Lowe's?
If you need key duplication or locksmith services while shopping at Lowe's, minuteKEY offers convenient nearby service to assist with your locksmith needs.
Are there dining options near Lowe's Home Improvement where customers can eat before or after shopping?
Yes, customers can enjoy meals at Subway, Taco Del Mar, or Panda Express, all located near Lowe's, providing quick and diverse dining options.