Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,500 reviews
5 stars
1,279
4 stars
131
3 stars
27
2 stars15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and helpful staff, highlighting their patience and lack of pressure during the buying process.
Product Quality
Many reviews noted the high quality and comfort of the furniture, with customers expressing satisfaction with their purchases.
Delivery Experience
The delivery team received positive feedback for being prompt, courteous, and efficient during setup.
Sales Experience
Customers appreciated the non-aggressive sales approach, with many mentioning the personalized attention they received from sales associates.
Negative Feedback
A few customers reported issues with post-purchase customer service and warranty claims, indicating a need for improvement in this area.
- BPBarbara Pride1 day ago5.0Saleswoman (Cerah) was extremely helpful and knowledgeable about all the products, fabrics, and availability. Cerah made the process easy and trouble free. She offered suggestions which were informative. I highly recommend her.
- JGJean Gilbert4 days ago5.0Very helpful sales person who focused on our needs and didn't waste our time. The low pressure sales approach always works best! We've been buying LaZBoy furniture for decades.
- JSJim SearsJan 12, 20265.0Cheyenne was our sales person. She was outstanding. Took the time to walk us through different models, options and accessories that would meet our needs. She was very friendly and helpful. Ask for Cheyenne.
- GHGlen HughesJan 11, 20265.0I have purchased a lot of furniture in the last 30 years. La-Z-Boy is not only great for recliners, they are simply the best for all your furniture needs, and constantly improving the quality! Thank you.
- TATony AmandiJan 8, 20265.0My wife and I visited your Salem store to check out couches and chairs. Did not intend on purchasing either on this visit. Aaron Windish was our consultant and he was willing to answer all our questions and took us around the store while we sat on various couches and chairs. He was willing to listen to our needs and showed us those that would best fit us. He explained the mechanisms very well and was a pleasure to deal with. Kudos to Aaron. In the end, we left owning a couch and a chair.
Frequently Asked Questions About La-Z-Boy Salem
What types of furniture does La-Z-Boy Salem offer?
La-Z-Boy Salem offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Salem located?
It is located at 3970 Rickey St SE, Salem, OR 97301, United States.
What are the store hours for La-Z-Boy Salem?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Salem offer delivery services?
Yes, La-Z-Boy Salem provides delivery services for their products.
What payment options are accepted at La-Z-Boy Salem?
They accept American Express, Discover, MasterCard, and Visa cards.
Do I need to show proof of vaccination to visit La-Z-Boy Salem?
No, proof of vaccination is not required to visit the store.
How can I contact La-Z-Boy Salem for inquiries?
You can reach them by phone at +1 503-589-1623 or visit their website at https://www.la-z-boy.com.
Is there a coffee shop nearby where I can relax after shopping?
Yes, Java Roma, a coffee shop and smoothie bar, is located nearby where you can enjoy a drink after your visit.
Are there any fast food restaurants close to La-Z-Boy Salem?
Nearby fast food options include Carl's Jr., Burger King, and McDonald's, convenient for a quick meal before or after shopping.
What nearby stores offer additional home decor and furniture options?
Nearby you can find La Z Boy Furniture Gallery, La-Z-Boy Furniture Galleries, and Creative Living Furniture for more home furniture options.