La-Z-Boy Salem

4.7
1491 reviews
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Business Details

3970 Rickey St SE, Salem, OR
97301, United States
(503) 589-1623
https://www.la-z-boy.com
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About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Salem
3970 Rickey St SE, Salem, OR
97301, United States

Hours

Reviews

4.7
1,491 reviews
5 stars
1,268
4 stars
132
3 stars
27
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the knowledgeable and helpful staff, highlighting their patience and lack of pressure during the buying process.

Product Quality

Many reviews noted the high quality and comfort of the furniture, with customers expressing satisfaction with their purchases.

Delivery Experience

The delivery team received positive feedback for being prompt, courteous, and efficient during setup.

Sales Experience

Customers appreciated the non-aggressive sales approach, with many mentioning the personalized attention they received from sales associates.

Negative Feedback

A few customers reported issues with post-purchase customer service and warranty claims, indicating a need for improvement in this area.
  • TA
    Tony Amandi
    4 days ago
    5.0
    My wife and I visited your Salem store to check out couches and chairs. Did not intend on purchasing either on this visit. Aaron Windish was our consultant and he was willing to answer all our questions and took us around the store while we sat on various couches and chairs. He was willing to listen to our needs and showed us those that would best fit us. He explained the mechanisms very well and was a pleasure to deal with. Kudos to Aaron. In the end, we left owning a couch and a chair.
  • NB
    Nancy Bellinger
    6 days ago
    5.0
    It was great ,and I will always Rekamented them. Thank you for your help and wonderful service. I'm just waiting for my new Chair to arrive. Nancy Bellinger
  • TW
    Taylor W
    Dec 28, 2025
    5.0
    Friendly staff and great selection of chairs. Left with the perfect nursery recliner! Looked at multiple stores and felt this brand was the best quality that will last.
  • KA
    Katy Adkins
    Dec 26, 2025
    5.0
    We were looking for a vegan leather, couch, and couldn't find one, but Aaron at La-Z-Boy provided us with an alternative that has some attributes of leather, and we ended up finding a couch that works for us! All around great service!
  • LW
    Linda Williams
    Dec 15, 2025
    5.0
    I shopped multiple stores after Thanksgiving sales in November to purchase a couch delivered by Christmas for our new home. The staff at Lazy Boy in Salem made it happen for us. They were patient and helped me find the perfect couch. They helped us with a couch to fit our family. Not to narrow not too deep but a great comfortable fit. It was delivered Dec 13th. Everything went smoothly as scheduled. We are very happy with our purchase and the service from start to finish.
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Frequently Asked Questions About La-Z-Boy Salem

What types of furniture does La-Z-Boy Salem offer?

La-Z-Boy Salem offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

Where is La-Z-Boy Salem located?

It is located at 3970 Rickey St SE, Salem, OR 97301, United States.