Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Roseburg, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,584 reviews
5 stars
819
4 stars
410
3 stars
171
2 stars
55
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or unhelpful interactions.
Product Availability
Customers appreciated the store's inventory matching online listings, but some expressed frustration over out-of-stock items and issues with special orders.
Installation Issues
Several reviews highlighted significant delays and problems with installation services, leading to dissatisfaction among customers.
Store Environment
The store is generally described as clean and well-organized, though some customers noted a preference for more traditional checkout options over self-checkout.
Pricing and Discounts
While many customers found prices reasonable, there were complaints about the limitations of military discounts and issues with sale item pricing.
- EDElizabeth DancerNov 16, 20255.0Very helpful staff, and didn’t have to search the whole store for an employee to help me.
- DMDon MikusNov 11, 20255.0They care more!
- JAJens ArendttorpOct 11, 20251.0this is hands down the stupidest , rudest, most worthless lowe's i've ever visited; went one morning to buy tile i found on internet while staying in a local motel; i could not find the specific tile that was reported to be in stock; nobody seemed inclined to offer assistance, nor was anyone sales rep. present; i found a lady in the neighboring aisle loading a basket with laminate flooring; figured she'd be in flooring/tile but no such luck; she was the rudest most unhelpful employee i have come across in any store ever !
- CCClayton CaldwellOct 4, 20251.0Worst retail experience I’ve ever had! Returns policy is a joke! Bought over 1k in appliances to have one go out within 7 months was told I have to video chat a technician to diagnose and fix the issue…. No offer to return item and or take care of it Will not shop there again
- TPTop PapaSep 26, 20252.0I hate to say this. For in-store help and purchases, the Roseburg, OR, store is wonderful...even if it does take a while to find help. Installation? Well, that's a different matter. IT STINKS!!! We ordered a vinyl sliding door for our patio at the end of July, 2025. It is now the end of September and our install is STILL NOT COMPLETE! Phone calls not received when promised. Job finally left half done! Torn screen! You name it...it goes wrong! The left hand has no idea what the right hand is doing!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Roseburg, OR?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Roseburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement in Roseburg offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for products purchased?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, doors, windows, blinds, and more.
Are there language support options available at the Roseburg Lowe's store?
The store offers services in English and Spanish, with in-store translation services available for other languages.
What nearby hotels can I stay at when visiting Lowe's Home Improvement in Roseburg?
Nearby hotels include Super 8 and Motel 6, both conveniently located for guests visiting Lowe's.
Where can I exchange propane cylinders near Lowe's Home Improvement?
You can exchange propane cylinders at Blue Rhino Propane Exchange, located near Lowe's in Roseburg.
Are there any nearby dining options near Lowe's Home Improvement in Roseburg?
Nearby dining options include Champs Chicken and Shari's, great places to enjoy a meal before or after your visit.