Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Redmond, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,271 reviews
5 stars
625
4 stars
338
3 stars
141
2 stars
45
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Staff Availability
Many customers expressed frustration over the lack of available staff to assist them, particularly during busy times.
Product Availability
Customers appreciate the variety and availability of products, but some noted issues with stock levels and delivery delays.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlighted significant problems with delivery scheduling and communication, leading to customer dissatisfaction.
- MAMia Anderson1 day ago5.0Better prices, better staff, better customer service, and more top of the line brands with easy finding anything you need. Also better rewards and discount options than all other competitor companies in the area
- JKJason KolandNov 15, 20252.0Is it true your store has 2 FLOCK cameras installed? If so, please explain why? The community needs answers
- JPjayme penningtonNov 12, 20255.0Great service! Always has what we need plus more!!
- SPsteve PrescherOct 12, 20252.0Understaffed understocked and patronizing
- G1GlitterFactory 1Oct 3, 20255.0Everything you need and more... it's Lowes... they got it.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Redmond, OR?
Lowe's offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking, grills, lumber, gardening equipment, and more for both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in Redmond?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some closures on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement in Redmond offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Redmond?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's in Redmond?
Yes, Lowe's provides a variety of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, water heaters, smart home devices, windows, roofing, and more.
Are there nearby transit options to reach Lowe's Home Improvement in Redmond?
Yes, the Redmond Hub bus transit station is nearby, making it convenient for customers using public transportation to visit Lowe's.
What are some nearby dining options close to Lowe's in Redmond?
Nearby restaurants include Pizza Hut for fast food, Thai O Restaurant for Asian cuisine, Cold Stone Creamery and Baskin Robbins for ice cream treats, all within close proximity to Lowe's.
Are there any financial services near Lowe's Home Improvement in Redmond?
Yes, customers can find financial services nearby such as Chase bank, OnPoint Community Credit Union, and Coinstar for banking and ATM needs.
How can customers benefit from Lowe's location relative to other local businesses?
Customers visiting Lowe's can conveniently access nearby services such as mobile phone repairs at U.S. Cellular, beauty treatments at Lotus Nails and Spa, and community activities at Redmond Grange, making it easy to combine errands or leisure around their home improvement shopping.