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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Portland, OR, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1160 N. Hayden Meadows Drive, Portland, OR
97217, United States
Hours
Reviews
3.7
2,295 reviews
5 stars
991
4 stars
523
3 stars
280
2 stars
144
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers reported helpful interactions while others faced rudeness and lack of assistance.
Store Condition
Store is generally clean and organized, but the location is perceived as unsafe due to surrounding crime and homelessness.
Product Availability
Frequent issues with stock levels and availability of specific items, leading to customer frustration.
Delivery Issues
Numerous complaints about delayed or canceled deliveries, causing significant inconvenience to customers.
- BTBrianne Turner4 days ago1.0Unfair Treatment and Failure to Attempt Delivery: I am submitting this complaint to formally document a delivery failure and the unfair treatment I received from Lowe’s delivery drivers customer service and corporate representatives. I purchased a refrigerator for $1,999 and paid an additional $159 for delivery, installation, and removal of my old refrigerator. The delivery drivers never attempted to bring the new refrigerator into my home. They did not remove it from the truck, did not unbox it, and refused to attempt door removal despite my direct request. They immediately stated it would not fit without verifying anything. The drivers contacted dispatch and reported that the refrigerator would not fit—without attempting delivery in any way. Dispatch instructed me to contact the store for a refund while the appliance remained in the truck. I explicitly told the drivers not to return the refrigerator and stated I would arrange for someone else to complete the installation. Despite this, they later filed notes claiming I told them to “load the refrigerator up and issue a refund.” This statement is false and illogical. My old refrigerator had failed, my food had already been removed, and I needed the new appliance. The refrigerator is currently in my garage, which directly contradicts the driver’s report. Additionally, the drivers successfully removed my old refrigerator by removing the doors, proving that the delivery was possible. My old refrigerator has similar dimensions to the new one. What is most concerning is that Lowe’s customer service and corporate teams immediately accepted the drivers’ inaccurate notes as fact and dismissed my account without investigation. I was treated as though I was at fault for the delivery team’s refusal to do the job I paid for. Any resolution that was eventually offered came only after repeated escalation and resistance on my part, and it was handled in a manner that made me feel blamed rather than supported. As a paying customer, I was treated unfairly and wrongfully accused, rather than being protected from contractor incompetence and misrepresentation. Will not do business with them again. (Complaint posted on behalf of my mother and what she experienced today)
- CTChristopher TombeJan 3, 20261.0Walked by 6 employees, not one asked of I needed help. While pulling up website a 7th employee stopped and ask what I was looking for. He sent me to aisle 6 that did not have what I was looking for. Pulled website back up and it doesn't show what aisle products are on. 2 other employees saw me standing thier and neither offer to help.
- KHKendle HannaJan 1, 20263.0They had what I needed, staff was able to help me find a specific need. When you need a big box hardware store, they are here.
- SRShawna RedfieldDec 26, 20251.0I’ve had mixed experiences at this store over several visits. It can be difficult to find staff on the floor when you need help, and getting assistance sometimes takes longer than expected. I also haven’t seen much management presence during busy times. The store manager’s photo is posted, but I rarely see them out on the floor engaging with customers. I hope the store focuses on being more available and responsive, because the location itself is convenient and has potential to be much better.
- CCC. C.Dec 23, 20252.0You have one job, Lowes. Stock and sell merch. When you sell a propane heater but don't stock the required, proprietary hose that makes it functional, you're not very good at your one job.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Portland, OR?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's offer in Portland, OR?
Lowe's offers installation services for appliances, flooring, cabinets, countertops, decks, doors, garage doors, HVAC, lighting, windows, and more, along with free delivery, free haul away, easy returns, and easy exchanges.
What are the store hours for Lowe's Home Improvement in Portland?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with some closures on major holidays.
How can I check my order status or manage my orders at Lowe's?
You can check your order status by logging into your MyLowe's account or using your order number online. Orders can be canceled or managed through the account if they have not shipped or been picked up yet.
Does Lowe's in Portland offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What payment options are available at Lowe's Home Improvement?
You can pay by American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa at Lowe's.
Where is Lowe's Home Improvement located in Portland?
The store is located at 1160 N. Hayden Meadows Drive, Portland, OR 97217, USA.
What nearby places can I visit when shopping at Lowe's Home Improvement on N. Hayden Meadows Drive?
Nearby, you can visit Hayden Meadows Square shopping center, Oregon Thoroughbred Breeders Association equestrian facility, and several retail stores such as DICK'S Sporting Goods, BedMart Mattress Superstores, and Thomasville Portland for home décor.
Are there key and locksmith services near Lowe's Home Improvement in Portland?
Yes, minuteKEY and Minute Key locksmith services are available nearby for your convenience if you need key duplication or lock services while visiting Lowe's.
Can I find outdoor gear and sporting goods stores near Lowe's in Portland?
Yes, nearby stores include West Marine for outdoor gear and boat supplies, DICK'S Sporting Goods for sporting goods, and Portland Fitness Equipment for gym and fitness gear.