Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Portland, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1160 N. Hayden Meadows Drive, Portland, OR
97217, United States
Hours
Reviews
3.7
2,278 reviews
5 stars
987
4 stars
522
3 stars
278
2 stars
143
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with several customers reporting negative experiences with employee attitudes and service.
Product Availability
Customers noted issues with inventory, including items being out of stock or not available in-store, leading to confusion during shopping.
Store Environment
The store is generally clean and organized, but many reviews mention safety concerns due to the surrounding area and the presence of homeless individuals.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding online orders, leading to frustration among customers.
Positive Experiences
Some customers highlighted exceptional service from specific employees, indicating that there are instances of great customer care.
- TTTammieOct 30, 20255.0Well, what can I say about lowe's everything's the great house plants ever lowe's?You need moss poles i'm just saying this is what I need to buy from you Lowes. Thank you.
- AAAlexOct 30, 20251.0Made an online purchase for over $800 and Lowe’s lost the shipment. It’s been over five weeks of me hunting down management and leadership, jumping through the hoops, and being ghosted and I still have yet to receive my money back. To Fred Stoke the Division president for the Western division, what are you doing here? Why are your stores so bad at following up with their customers?
- CFChristopher FrazeeOct 18, 20255.0Clean, organized store that has very friendly staff. Some of the tool accessories are very over priced.
- SLStephen LarkinOct 12, 20251.0If I could give no stars I would. Lowes cabinets make Ikea look like top of the line custom cabinets. They start to Crack and buckle before they are even slid into place. Never risking that with then again. Total loss.
- MLMichelle LivelyOct 7, 20254.0This place has it all and plenty of staff to help. True to Lowe’s form, the staff can’t help but belittle women. Just something about hardware stores that assume only men can use their hands.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Portland, OR?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's offer in Portland, OR?
Lowe's offers installation services for appliances, flooring, cabinets, countertops, decks, doors, garage doors, HVAC, lighting, windows, and more, along with free delivery, free haul away, easy returns, and easy exchanges.
What are the store hours for Lowe's Home Improvement in Portland?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with some closures on major holidays.
How can I check my order status or manage my orders at Lowe's?
You can check your order status by logging into your MyLowe's account or using your order number online. Orders can be canceled or managed through the account if they have not shipped or been picked up yet.
Does Lowe's in Portland offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What payment options are available at Lowe's Home Improvement?
You can pay by American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa at Lowe's.
Where is Lowe's Home Improvement located in Portland?
The store is located at 1160 N. Hayden Meadows Drive, Portland, OR 97217, USA.
What nearby places can I visit when shopping at Lowe's Home Improvement on N. Hayden Meadows Drive?
Nearby, you can visit Hayden Meadows Square shopping center, Oregon Thoroughbred Breeders Association equestrian facility, and several retail stores such as DICK'S Sporting Goods, BedMart Mattress Superstores, and Thomasville Portland for home décor.
Are there key and locksmith services near Lowe's Home Improvement in Portland?
Yes, minuteKEY and Minute Key locksmith services are available nearby for your convenience if you need key duplication or lock services while visiting Lowe's.
Can I find outdoor gear and sporting goods stores near Lowe's in Portland?
Yes, nearby stores include West Marine for outdoor gear and boat supplies, DICK'S Sporting Goods for sporting goods, and Portland Fitness Equipment for gym and fitness gear.