Lovesac

4.5
153 reviews

About

Home FurnitureHome Goods Store
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you. Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial. Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.

Details

  • Wheelchair accessible entranceAvailable

Location

Lovesac
9585 SW Washington Square Rd, Portland, OR
97223, United States

Hours

Reviews

4.5
153 reviews
5 stars
117
4 stars
14
3 stars
6
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.

Product Quality

While some customers appreciated the comfort and versatility of the sactionals, others expressed disappointment with the quality and durability of the products.

Store Experience

The in-store experience was generally positive, with customers enjoying the lack of pressure to buy and the ability to explore different configurations.

Delivery Issues

Several reviews highlighted problems with order fulfillment and delivery, including delays and incorrect items being sent.

Pricing Concerns

Customers noted that while the products are high quality, they are also expensive, leading to mixed feelings about value for money.
  • CH
    christa hecker
    3 days ago
    5.0
    We purchased a sactional today and are extremely happy with the experience we had. Steve the associate was wonderful , very helpful , knowledgeable and patient!
  • AM
    Amy Maxwell
    Mar 11, 2020
    3.0
    I just downgraded my rating because I'm finding this company falls short in their delivery process. The day after I placed my order I called to change the cover fabric. I wanted the same fabric, but chocolate instead of taupe. I was assured via email confirmation that my change was made. When my sectional arrived the covers were taupe. I called immediately. The staff at the store could not explain why the change did not happen, but also couldn't tell me when I'd receive the chocolate covers. They sent the issue to the DM. I called again the following day. The staff once again said that I would get a call from the DM. It's now day 4. I should have had the covers by now. I was looking for something different than a standard recliner. I told the staff to give me their best shot and they delivered. Friendly, knowledgeable and not pushy at all. I can't wait for my new sectional to arrive.
  • JA
    James Albrecht
    Jun 8, 2019
    5.0
    Great job!!!
  • TL
    Tracy Louthan
    Jan 30, 2019
    5.0
    Esther was working the closing shift alone. The store was busy with several customers. We received excellent customer service from Esther as she kept apologizing for not being able to devote her undivided attention to us. She was very knowledgeable and helped us decide what pieces would work best for us. We enjoyed the wood blocks and built many combinations with Esther while we made our decision. The check out process was quick and easy. I can't wait until my shipment arrives!

Frequently Asked Questions About Lovesac

Where is Lovesac located?

Lovesac is located at 9585 SW Washington Square Rd, Portland, OR 97223, in the Washington Square area.

What are the store hours for Lovesac at Washington Square?

Lovesac is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.