Extra Space Storage

4.8
978 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 2845 NE Columbia Blvd in Portland, OR today! Our large selection of storage units, drive up access, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2845 NE Columbia Blvd, Portland, OR
97211, United States

Hours

Reviews

4.8
978 reviews
5 stars
898
4 stars
44
3 stars
12
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Robyn and Jeffrey, received high praise for their friendliness, helpfulness, and willingness to go above and beyond for customers.

Cleanliness and Security

The facility is consistently described as clean, secure, and well-maintained, providing customers with peace of mind regarding their belongings.

Ease of Process

Customers appreciated the smooth and efficient check-in process, with staff providing thorough explanations and assistance throughout.

Overall Experience

Many reviews highlight a positive overall experience, with customers expressing satisfaction and recommending the facility to others.
  • CC
    Clinton
    Nov 15, 2025
    5.0
    Robin and Jeffrey are true ambassadors of the company! They are passionate about building the brand and in doing so, they establish warm and lasting relationships with the customers! They continue to go the extra mile. They do the right thing when no one is watching! What a team!
  • RR
    RoseCityWeb3
    Nov 10, 2025
    5.0
    Robyn is like an angel, this space was great and I would come back 1million times! Wow, what a relief and such a different experience than I had with Public Storage!
  • DD
    Dan
    Nov 5, 2025
    5.0
    I really cannot say enough good things about everyone who works here. I had a very difficult situation where I moved out of the country last minute for work and needed friends and family to pack up everything in my house and put into storage. Then, yesterday, 9 months later, I needed an international moving company to come and empty out my unit. It was a stressful situation for me, but the team handled it so well! They helped me every step of the way and were great at communicating and scheduling everything. I had also rented a unit for almost a year a few years ago as well, when I was selling my house, and the facility is clean and safe. I was a single lady at the time and was often at the facility on my own after dark and I always felt safe. Really wonderful and friendly staff who bent over backwards for me. Jeff and the lovely woman who works there who set up all my paperwork (apologies to her, it was back in March and brain fog has caused me to forget her name) were fantastic!
  • BC
    Brian Campbell
    Nov 2, 2025
    5.0
    Great spot if you need to store some stuff. Used them for about 4 years and they were always very helpful when I had questions, needed to switch units or whatever, kept the place clean and in good shape, etc. and so forth.
  • LL
    Lisa
    Oct 20, 2025
    5.0
    Over the past 20 years I have rented spaces in North Portland and Vancouver and yes, a space is a space, but THIS space is different. You really feel your stuff is safe and looked after. Jeffrey and Robin knew I needed to downsize to a hard-to-come-by smaller unit and really kept an eye out for an opening and when one came open they called me immediately such that I was able to snatch it up right away in the computer system. That is amazing customer service and was so appreciated by me. I just don’t think you will find that kind of attention to detail everywhere. Not all Storage spaces are created equal. Extra space Storage on Columbia Blvd in NE Portland is a cut above the rest. Jeffrey and Robin who run the office are simply the best!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.