Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage Facility
Store your belongings at Extra Space Storage on 989 NE 61st Ave in Portland, OR today! Our large selection of storage units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, warehouse space available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
1,169 reviews
5 stars
1,051
4 stars
56
3 stars
19
2 stars13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Jonas and Caitlynne, received high praise for their helpfulness, professionalism, and attentiveness.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Security Concerns
Some customers expressed concerns about security, citing incidents of break-ins and the presence of homeless encampments nearby.
Accessibility
Customers appreciated the easy access to units and the smooth check-in process, enhancing their overall experience.
Pricing
While many found the pricing reasonable, some noted dissatisfaction with price increases over time.
- MGMatt Garboden2 days ago5.0Friendly staff and a very clean, secure storage facility. Will definitely use it next time the need arises.
- KPKari PeitzNov 11, 20255.0Facility felt secure and safe, and the manager was kind and helpful. Because we were moving out early in the month, he gave us back our November payment, which we did not ask for or expect when we emptied our unit. Would highly recommend if you need extra space.
- CLCrystal LandesNov 11, 20255.0Wonderful storage place with wonderful owners!
- ABAsh Bumpus-MartinNov 4, 20255.0I have been at this location for about two and a half years now. The customer service from Carolynne and Jonas had been EXCELLENT. A few months back, I moved to a different storage facility. It was such an awful experience so I started looking at other facilities closer to my new home. After visiting a few other facilities, I ended up moving back to this one because it is so much better. I found that the customer service and reliability of the other facilities was so much less impressive.
- PFPeggy FreemanOct 16, 20255.0I had a truly positive experience at Extra Space Storage, thanks in large part to Jonas. He was professional, attentive, and ensured I received the highest quality service throughout my visit. His care and courtesy made a lasting impression. I was especially impressed by the secure layout of the units—it gave me peace of mind knowing my belongings were well protected. The property is consistently clean and presentable, which speaks to the team’s commitment to excellence. I highly recommend this location and commend Jonas for his outstanding service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Portland residents near Rose City Park, Laurelhurst, Mt. Tabor, Sunnyside, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of NE 60th Ave and NE Halsey St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Multnomah University and Concordia University.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours at Extra Space Storage in Portland?
The gate hours are daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
During which hours is the Extra Space Storage office open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including indoor units with climate control options and vehicle storage.
Does Extra Space Storage provide moving and packing supplies?
Yes, moving and packing supplies like boxes are available for purchase both online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their website or contact the facility directly for assistance.
What amenities and services does Extra Space Storage provide to customers?
Amenities include electronic gate access, covered loading bay, elevator access, on-site resident manager, wide drive aisles, and accepted deliveries.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage accessible by public transit?
Yes, it is close to the TriMet NE 60th Ave MAX Station and the Northeast 60th Avenue MAX Station, which customers can use to reach the facility.
Are there any notable attractions near Extra Space Storage in Portland?
Nearby attractions include the Portland Rifle and Pistol Club, The Movie Lodge cinema, and Collins Beach on Sauvie Island, which customers might visit before or after their storage needs.
What other businesses are located near Extra Space Storage that customers may find useful?
Nearby are automotive services like Mickey's Automotive Service, cleaning services such as ServiceMaster Guaranteed Commercial Cleaning, and hardware stores like Graybar and White Cap, which might assist with moving or storage needs.