Communication Issues
Customers frequently reported poor communication and responsiveness from the leasing office, with many stating their inquiries went unanswered.
Move-Out Experience
Numerous reviews highlighted frustrating and confusing move-out processes, including unexpected charges and withheld security deposits.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
Noise Complaints
Many residents expressed dissatisfaction with noise levels from neighbors and outside, impacting their living experience.
Amenities and Maintenance
The property was generally well-maintained with good amenities, but there were complaints about maintenance response times and unresolved issues.