Aptive Pest Control in Portland, OR offers reliable residential pest control services tailored to homes across Multnomah County and the greater Portland area. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to providing effective solutions and dependable service backed by local expertise. Serving Portland and nearby communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Feedback indicates poor customer service experiences, including long hold times and unhelpful responses from call centers.
Technician Performance
Many customers praised technicians for being friendly, thorough, and communicative, though some reported incomplete services.
Communication
Customers appreciated proactive communication regarding appointments and service details, but some experienced poor communication and lack of follow-up.
Service Effectiveness
Mixed reviews on service effectiveness, with some customers reporting ongoing pest issues despite treatments.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, including unexpected charges and perceived lack of value for the service provided.
ST
Spencer Trefzger
3 days ago
5.0
Super friendly service every time, regardless of technician. Saw immediate results over my previous company as well. Very happy that they will treat my yard and not just my primary structure.
RM
Roy Maldonado
Nov 13, 2025
5.0
Due to some timing circumstances I asked Dylan to be at our place at a certain time and he was more than eager to work with me on that. I’m very satisfied with that and the complete work he’s done for us. I don’t always remember to put in a comment but Dylan has always done a great job for us.
CW
Chris Withers
Nov 10, 2025
5.0
Cristino from Aptive Pest Control was awesome! He let me know when he’d arrive and focused on my main concern — earwigs — while also treating for ants, spiders, cockroaches, and silverfish. Very professional, thorough, and communicative. Definitely a 10/10 experience!
GS
Geoff Sosebee
Nov 3, 2025
2.0
Very poor customer service, with call centers and long hold times (up to 75 minutes to speak with a manager). Service was adequate at best and never stellar. Never the same tech, so there is no continuous knowledge base of the home. Refused to enter the home when I was not present, even though they had done it previously. More expensive and less inclusive coverage than other locally owned pest control companies.
JB
J B
Oct 30, 2025
1.0
Very poor communication. For the first service, the guy tried to come an hour early while I was gone and was very pushy about it. Then when I tried to cancel service for the winter the guy didn’t tell me I needed to call or that there would any kind of charge. He just said “ok” and walked away. So I called when I got the next appointment reminder only to be met with obnoxious hold times (again, no warning of how long they would be). The manager was rude and charged $200 to cancel before the 24 months was up. 24 months that was, of course, never communicated. You have to read the whole contract for that. Just be aware of what you’re getting into.
Frequently Asked Questions About Aptive Pest Control
What services does Aptive Pest Control offer?
Aptive Pest Control offers services including pest control, ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.
Where is Aptive Pest Control located?
Aptive Pest Control is located at 10260 Southwest Nimbus Avenue, Ste M-4, Portland, OR 97223, USA.
Which areas does Aptive Pest Control serve?
They serve Portland and surrounding areas including Beaverton, Milwaukie, Dunthorpe, Raleigh Hills, Lake Oswego, Aloha, Cedar Mill, Oak Grove, Tigard, Rockcreek, West Haven-Sylvan, Bethany, Metzger, Cedar Hills, Fairview, Gresham, and West Linn in Oregon.
What payment options are accepted by Aptive Pest Control?
They accept American Express, Check, Discover, MasterCard, and Visa as payment methods.
When is Aptive Pest Control open for service?
Aptive Pest Control operates 24 hours a day, 7 days a week.
Does Aptive Pest Control provide customized pest control solutions?
Yes, they specialize in custom pest control treatments and residential pest prevention programs tailor-made to your needs.
How can I get a quote from Aptive Pest Control?
You can get a quote by visiting their website at http://aptivepestcontrol.com/ and submitting a request through their online form.
Are there any nearby businesses that might interest customers visiting Aptive Pest Control?
Yes, nearby businesses include Farmers Insurance - Heidi Hogue, Les Schwab tire dealer and repair, and Howard's Bar-B-Q restaurant. Customers could visit these places for insurance needs, automotive services, or a meal before or after their pest control service.
How might local educational or community organizations near Aptive Pest Control be of interest?
Nearby, MUSE Instrumental Programs offers music education, and Calvary Chapel Community Church provides religious services, which could be of interest to community-minded customers.
Are there facilities near Aptive Pest Control for home improvement or cleaning services?
Yes, nearby places such as Window Genie and Sailbri Cooper Incorporated offer home cleaning and home improvement services that customers may find useful alongside pest control.