Lowe's Home Improvement

3.8
2627 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Milwaukie, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
13631 S.E. Johnson Road, Milwaukie, OR
97222, United States

Hours

Reviews

3.8
2,369 reviews
5 stars
1,085
4 stars
572
3 stars
258
2 stars
130
1 star
324

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, with reports of unhelpful staff, long wait times, and rude interactions.

Product Availability

Many customers found that the store had a good selection of products and were able to find what they needed, although some reported issues with missing items in orders.

Store Cleanliness

The store is generally described as clean and well-maintained, contributing positively to the shopping experience.

Delivery Issues

Numerous reviews highlighted problems with delivery services, including missed deliveries and poor communication regarding order status.

Helpful Staff

While there were complaints about customer service, some customers praised specific employees for their helpfulness and knowledge.
  • MS
    Micah Stout
    Nov 2, 2025
    5.0
    I was at Lowe’s getting tile for a remodel and Abigail and Alex were so helpful making sure I got all the same dye lot for my tile project.
  • MR
    MaryJo Radosevich
    Oct 25, 2025
    5.0
    Bill in the plumbing area was extremely helpful. No hard pressure sales just informative !
  • MM
    michael mulkey
    Oct 18, 2025
    5.0
    Had everything I needed. Got help as I needed it. Great service
  • CM
    Christy Mai
    Oct 8, 2025
    1.0
    ❗️POOR CUSTOMER SERVICE❗️ Unethical receiving department Treatment of my delivery drivers is unacceptable. Lowe’s staff were unfriendly very hostile towards my drivers and expressed racial discrimination which our company will not tolerate. Also, apparently the staff refuse to instruct drivers on where to place deliveries and practice poor hygiene. Lowe’s needs to do better!
  • MM
    Molly M
    Oct 4, 2025
    1.0
    Bad experience at the Milwaukie Lowe’s garden department I was trying to buy a clearance plant for $7 that didn’t have a tag. There was the same plant right next to it in red, mine was yellow — same price. The cashier, Brenda, made me wait almost 30 minutes and told me to go find the name for the plant myself. She was rude and lazy, acting like it was my fault the tag was missing. It shouldn’t take that long or be that stressful to buy one plant!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.