Brand Certified
Lowe's Home Improvement
3.9(2870 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3601 Crater Lake Highway, Medford, OR
97504, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(541) 776-8421
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OR-Medford/0248
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Medford, OR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
2,870 reviews
5 stars
1,356
4 stars
674
3 stars
334
2 stars
160
1 star
346
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently noted issues with product availability and inventory accuracy, leading to disappointment.
Delivery Issues
Numerous complaints about delivery service, including delays and poor communication regarding delivery schedules.
Store Environment
Generally positive feedback on store cleanliness and layout, though some customers found it disorganized.
Pricing Concerns
Some customers feel that prices are high compared to competitors, leading them to shop elsewhere.
- SRSTEVE ROPER3 days ago4.0Smaller store, that is sandwicked between other retail stores. Selection disappointing when compared to normal stand alone Lowes stores.
- NPNathan PickeringFeb 24, 20265.0Needed a fridge. Got a fridge.... and an experience. Well done Terry!
- LFLINDA FAIRHURSTFeb 7, 20262.0Buyer Beware - A recent shopping experience at Lowes proved to be very disappointing. We purchased a Maytag dryer that was on clearance "yellow tagged" brought it home, installed it, only to find out the start button wouldn't stay on once you released the button, The dryer light didn't work and there was no owners manual with the appliance. When calling the store I was transferred to the appliance dept multiple times with no answer or the capability to leave a message. Customer service had no resolution other than saying it was non refundable due to being on clearance. Being persistent I finally got to speak to a manager who explained to my surprise that these "yellow tag" sales are final and have been previously purchased, brought back to the store, repaired, and put on clearance. There was no signage on or near the dryer not even on the yellow tag that stated it was used, refurbished or final sale. The manager did override the store policy and allow the unit to be returned. In fairness a offer of $100 off a new dryer was given. That is the only reason I'm giving a 2 star review rather than 1 star.
- TGTroy GartonFeb 3, 20261.0Ordered a shower door online and paid $79 for delivery. It was the wrong size. Had to hire someone to return it to the store and ordered another shower door and again paid $79 for delivery. I refused delivery as it was badly damaged. Again recieving a rufund for the door but not the delivery charge and they want me to pay another $79 for delivery to order the door for the 3rd time. That would be $237 delivery fees for 1 item assuming it arrived in usable condition. Will shop at Home Depot from now on.
- KLKevon LindenbergJan 26, 20265.0I spend way too much money here, but there is a reason. The humans who work there are kind, helpful, and responsive. The prices are reasonable and I rarely go online to find something that costs less not competitors as they seem to not be able to compete. As far as their main competitor h. Depot I wouldn't use them if you paid me as they were a major contributor of project 2025. Lowe's gets extra points from me as they are barefoot friendly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Medford, OR?
You can find appliances, bathroom supplies and vanities, building supplies, ceiling fans, paint, patio furniture, tools, flooring, grills, plumbing, lighting, lumber, kitchen and bathroom remodeling products, garden tools, and more at Lowe's Home Improvement in Medford, OR.
What are the regular store hours for Lowe's Home Improvement in Medford?
Lowe's in Medford is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Medford offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's Medford online?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What should I bring when picking up an order at Lowe's in Medford?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver's license when picking up your order.
What payment methods are accepted at Lowe's Home Improvement in Medford?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby places I can visit while shopping at Lowe's in Medford?
Yes, nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Office Depot for office equipment and IT services, which could be convenient to visit before or after your Lowe's trip.
Can Lowe's customers find nearby furniture or home remodeling services?
Yes, Cabinet Connection, a nearby furniture store offering countertop installation and carpenter services, is close to Lowe's, which might be useful for your home remodeling needs.
Where can I find food options near Lowe's in Medford?
Jackson Creek Pizza Company, a nearby pizza restaurant and pub, is a convenient option for a meal before or after shopping at Lowe's.
Does Lowe's support any community or educational programs?
Yes, Lowe's is associated with programs such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and others to support community and education initiatives.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website