Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Keizer, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Product Availability
Customers noted that while the store generally has a good selection, there are frequent issues with stock levels and incorrect pricing.
Management Issues
Several reviews mention poor management practices, including unprofessional behavior and lack of support for staff, leading to a negative customer experience.
Checkout Experience
The checkout process is described as fast, but there are complaints about limited staff availability and reliance on self-checkout.
Store Cleanliness
The store is generally reported as clean, but some customers have noted issues with organization and product placement.
GC
Gabriella C
Nov 7, 2025
1.0
Elder female worker ignored me and mom when we clearly asked her for helped. Even went out her way to help others before us so we left our stuff and walked out.
GM
Gretchen Emily Marshall
Nov 6, 2025
5.0
I love Lowe's, so much nicer than "the other place".
I went today and a woman asked me if I needed help. She picked up a 50 lb bag of sand, helped me at the register, hauled the sand to my car, put it in my trunk. REALLY great customer service !! Thank you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Keizer, OR?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more to support both DIYers and professionals.
What services does Lowe's Home Improvement provide?
Lowe's provides various installation services such as appliances, cabinetry, flooring, blinds, doors, and roofing installations, along with free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in Keizer, OR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Can I order products online and pick them up at the Keizer Lowe's store?
Yes, Lowe's offers in-store pickup service. You will receive an email with pickup instructions when your order is ready for collection during store operating hours.
Does Lowe's Home Improvement in Keizer offer delivery services?
Yes, Lowe's provides delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment through American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I find a product online or check my order status at Lowe's?
You can search for products online using keywords, item numbers, brand, or manufacturer’s model number. To check your order status, log in to your MyLowe's account or enter your order number online.
What nearby places can I visit around Lowe's Home Improvement Keizer?
Nearby attractions include the Keizer Station shopping center for general shopping, Blue Rhino Propane Exchange for propane needs, and several dining options such as Round Table Pizza and Margarita Factory Keizer, making it convenient to shop and dine in the area.
Are there nearby services related to keys or locksmiths near Lowe's in Keizer?
Yes, minuteKEY and Minute Key key and locksmith services are located close to Lowe's, useful if you need lock or key-related assistance while visiting the area.
Where can I find other home goods or furniture stores near Lowe's in Keizer?
You can visit nearby stores like Mattress Firm, Cost Plus World Market, Bed Bath & Beyond, and Mattress Discounters for a variety of home goods, furniture, and mattresses in the vicinity of Lowe's.