Lowe's Home Improvement

3.9
2177 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Keizer, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6225 Ulali Drive NE, Keizer, OR
97303, United States

Hours

Reviews

4.0
2,026 reviews
5 stars
1,008
4 stars
483
3 stars
225
2 stars
83
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.

Product Availability

Customers noted that while the store generally has a good selection, there are frequent issues with stock levels and incorrect pricing.

Management Issues

Several reviews mention poor management practices, including unprofessional behavior and lack of support for staff, leading to a negative customer experience.

Checkout Experience

The checkout process is described as fast, but there are complaints about limited staff availability and reliance on self-checkout.

Store Cleanliness

The store is generally reported as clean, but some customers have noted issues with organization and product placement.
  • GC
    Gabriella C
    Nov 7, 2025
    1.0
    Elder female worker ignored me and mom when we clearly asked her for helped. Even went out her way to help others before us so we left our stuff and walked out.
  • GM
    Gretchen Emily Marshall
    Nov 6, 2025
    5.0
    I love Lowe's, so much nicer than "the other place". I went today and a woman asked me if I needed help. She picked up a 50 lb bag of sand, helped me at the register, hauled the sand to my car, put it in my trunk. REALLY great customer service !! Thank you!
  • FF
    Flash Forward
    Oct 23, 2025
    1.0
    Manager acts like a jerk for no reason
  • AD
    Andy Day
    Oct 13, 2025
    5.0
    Very helpful with paint matching
  • JF
    Janet Frishman
    Oct 10, 2025
    5.0
    Very helpful and friendly.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.