Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hillsboro, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and unhelpful employees.
Product Availability
Customers appreciated the variety and availability of products, although some experienced issues with items being out of stock or not matching online inventory.
Installation Issues
Several reviews highlighted significant problems with installation services, including scheduling conflicts and poor communication, leading to customer dissatisfaction.
Store Environment
The store is generally described as clean and well-organized, with a friendly atmosphere, although some customers noted staffing shortages.
Pricing
Customers found competitive pricing at Lowe's compared to competitors, although some felt prices were higher for certain items.
TP
Teira Pineda
Nov 2, 2025
5.0
The store is clean, staff are helpful and great variety of products.
GK
George King
Oct 31, 2025
5.0
Shopping for tools and parts storage.
HF
Hailey Friton
Oct 27, 2025
5.0
Rating 5 stars for yesterday’s help from a woman named Tonya. I came in around 4-4:30. I went back to get mulch. When I went to the outdoor area and asked where I could find a certain brand of mulch a man (don’t know his name) just pointed to the back corner…. It was pouring down rain so I don’t believe he wanted to leave from under the covered area.. So I walked myself over and as I started to look, a woman with orangish red hair came over(Tonya) and not only brought me a flatbed cart but she proceeded to help me load all 10 bags, and brought it over to checkout, then also helped me load them into my car…. Meanwhile the men didn’t lift a finger. I called back an hour later to ask for her name because I was pleasantly surprised she was so helpful and hardworking but disappointed that the men were lazy, avoiding being in the rain even though they had on rain jackets and I was in a Tshirt… so if you go to Lowe’s look for the women workers. They seem to be more helpful and hardworking.
KP
Kristin Pyshny
Oct 26, 2025
3.0
We didn't find what we needed as they said online they had in store for pick up. Now have to wait for online order to come in.
DK
donald kurth
Oct 23, 2025
5.0
I regularly purchase home goods (lightbulbs, furnace filters, and such) here.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hillsboro?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, tools, washers & dryers, and windows & doors.
What are the operating hours for Lowe's Home Improvement in Hillsboro, OR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or opening later.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers a variety of installation services including for appliances, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, HVAC systems, flooring, lighting, playsets, shower doors, siding, sinks and faucets, smart home devices, tiles, toilets, washers & dryers, water heaters, windows, roofing, and fence installations.
Can I order online and pick up my purchase at the Hillsboro Lowe's store?
Yes, Lowe's offers in-store pickup for online orders. You'll receive an email with pickup instructions and should provide the order confirmation and a photo ID at the pickup area during store hours.
What payment options are accepted at Lowe's Home Improvement in Hillsboro?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer delivery service?
Yes, Lowe's offers delivery services for your purchases to your home or yard.
Where is Lowe's Home Improvement located in Hillsboro?
Lowe's Home Improvement is located at 1951 S.E. 24th Avenue, Hillsboro, OR 97123, United States.
What nearby places can assist with propane needs when visiting Lowe's?
Nearby, Blue Rhino Propane Exchange offers propane supply services, which can be a convenient stop when shopping at Lowe's for related outdoor or grilling equipment.
Are there nearby services for truck or tool rentals near Lowe's in Hillsboro?
Yes, nearby options include Tool & Truck Rental at The Home Depot, Penske Truck Rental, and U-Haul Neighborhood Dealer, which can assist customers with rental trucks or equipment around Lowe's store.
What dining options are available near Lowe's Home Improvement in Hillsboro?
Nearby dining includes Wendy's and Red Robin Gourmet Burgers, which are convenient places for customers to enjoy a meal before or after shopping at Lowe's.