Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hillsboro, OR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,040 reviews
5 stars
969
4 stars
519
3 stars
198
2 stars
106
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as unfriendly or unresponsive.
Delivery Issues
Multiple reviews highlight significant problems with delivery and installation services, including delays and poor communication.
Store Cleanliness
Customers consistently note that the store is clean and well-organized, contributing positively to their shopping experience.
Product Availability
While many customers appreciate the variety of products available, some express frustration over items being out of stock or discrepancies between online and in-store availability.
- DSDavid ScottDec 30, 20251.0This company needs some help. It seems that the left hand does not always know what the right hand is doing. Three delivery date changes for a water heater and required install items. No explanation was offered. One item is optional that anyone can do later. After the first change, delivery was assigned for today. I received two text messages confirming the accuracy of delivery information and that I did not wish to make changes. I responded properly to both messages. Suddenly the third delay. I wonder if I will get a delivery in 7 more days as they now say. The expected delivery time of 11 A.M. TO 11 P.M. !! FWIW: For a period of time, I was a residential property developer who escorted every building inspector that arrived. I kept up to date with all codes to make sure that person did and thus avoid delays.
- SDSteve DavisDec 29, 20255.0Very organized and lots of bargains. Cashier was SUPER helpful.
- CECharlotte EdwardsDec 24, 20255.0Amazing staff. There was an issue with the system this Christmas Eve and the employee helping us gave us our plant for free. Very polite and very professional.
- MTMae TapiaNov 27, 20254.0Great store, very clean and a great selection on items, HOWEVER, Some of the staff are unorganized and just a little bit unfriendly. Had to make a return and the line was so LONG. Only one person up there! Poor employee seemed so stressed. I went to check out and that line didn’t seem any better! Management needs to give these poor employees a break and hire more people.
- HFHailey FritonOct 27, 20255.0Rating 5 stars for yesterday’s help from a woman named Tonya. I came in around 4-4:30. I went back to get mulch. When I went to the outdoor area and asked where I could find a certain brand of mulch a man (don’t know his name) just pointed to the back corner…. It was pouring down rain so I don’t believe he wanted to leave from under the covered area.. So I walked myself over and as I started to look, a woman with orangish red hair came over(Tonya) and not only brought me a flatbed cart but she proceeded to help me load all 10 bags, and brought it over to checkout, then also helped me load them into my car…. Meanwhile the men didn’t lift a finger. I called back an hour later to ask for her name because I was pleasantly surprised she was so helpful and hardworking but disappointed that the men were lazy, avoiding being in the rain even though they had on rain jackets and I was in a Tshirt… so if you go to Lowe’s look for the women workers. They seem to be more helpful and hardworking.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hillsboro?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, tools, washers & dryers, and windows & doors.
What are the operating hours for Lowe's Home Improvement in Hillsboro, OR?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or opening later.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers a variety of installation services including for appliances, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, HVAC systems, flooring, lighting, playsets, shower doors, siding, sinks and faucets, smart home devices, tiles, toilets, washers & dryers, water heaters, windows, roofing, and fence installations.
Can I order online and pick up my purchase at the Hillsboro Lowe's store?
Yes, Lowe's offers in-store pickup for online orders. You'll receive an email with pickup instructions and should provide the order confirmation and a photo ID at the pickup area during store hours.
What payment options are accepted at Lowe's Home Improvement in Hillsboro?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer delivery service?
Yes, Lowe's offers delivery services for your purchases to your home or yard.
Where is Lowe's Home Improvement located in Hillsboro?
Lowe's Home Improvement is located at 1951 S.E. 24th Avenue, Hillsboro, OR 97123, United States.
What nearby places can assist with propane needs when visiting Lowe's?
Nearby, Blue Rhino Propane Exchange offers propane supply services, which can be a convenient stop when shopping at Lowe's for related outdoor or grilling equipment.
Are there nearby services for truck or tool rentals near Lowe's in Hillsboro?
Yes, nearby options include Tool & Truck Rental at The Home Depot, Penske Truck Rental, and U-Haul Neighborhood Dealer, which can assist customers with rental trucks or equipment around Lowe's store.
What dining options are available near Lowe's Home Improvement in Hillsboro?
Nearby dining includes Wendy's and Red Robin Gourmet Burgers, which are convenient places for customers to enjoy a meal before or after shopping at Lowe's.