Brand Certified
Lowe's Home Improvement
3.9(2230 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1951 S.E. 24th Avenue, Hillsboro, OR
97123, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(503) 844-6200
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OR-Hillsboro/1558
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hillsboro, OR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
2,230 reviews
5 stars
1,056
4 stars
546
3 stars
222
2 stars
121
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or dismissive.
Staff Performance
Several reviews highlight that while some staff members provide excellent service, others, particularly in management roles, are noted for being unhelpful or unprofessional.
Product Availability
Customers appreciate the variety of products available, but there are complaints about items being out of stock or misrepresented online.
Delivery Issues
There are significant concerns regarding delivery and installation services, with reports of delays, poor communication, and inadequate follow-up.
Store Environment
The store is generally described as clean and organized, with a good selection of items, although some customers noted long wait times at checkout.
- WMWill Moreo5 days ago5.0Collin at the ProDesk is extremely professional and easy to work with. Very good experience :)
- TStim sapaFeb 15, 20261.0Bryce, the garden center supervisor, seems to think he's too good to help Lowe's customers. I went in to buy 25 20x20 pavers for a patio project. I asked Bryce how to make loading them easier than by hand. He said he could get the forklift, bring them to my truck, and we could load them from the pallet. I paid at the front and was told to go to the garden center. Bryce then decided not to help with the transaction. A young lady from the service desk came out to help me. I can't remember her name, but she was awesome. Bryce continued to ignore us while we loaded them by hand. He didn't lift a finger to help me or the young associate. Bryce shouldn't be in charge of anything. Hillsboro Oregon
- ABAlexander BaginskieFeb 5, 20264.0I was comparing prices for a 1/4 inch Allen wrench to help reset the garbage disposal between here and home depot (which are in weird parts of the stores by the way) and Dave was relatively patient with me even though he's never heard of the particular tool I was looking for, he even showed me on the computer the different prices between all the stores such as Walmart and harbor freight, we did find the tool eventually but in this case it was the same price and brand as home depo
- ABAmy BrinkJan 19, 20261.0Tigard store lacks training and customer service
- DLDerek LJan 19, 20261.0If they try to offer you a free furnace inspection, turn it down. They sent scammers to my elderly parents home who convince them they needed a new $60g furnace. Upon a second opinion we found it was perfectly fine.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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