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Extra Space Storage
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Extra Space Storage

4.7
(627 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3250 NE 15th Ave in Hillsboro, OR today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3250 NE 15th Ave, Hillsboro, OR
97124, United States

Hours

Reviews

4.7
627 reviews
5 stars
531
4 stars
47
3 stars
18
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.

Cleanliness

The facility is frequently noted for being clean, well-maintained, and secure, enhancing customer satisfaction.

Pricing Issues

Many customers expressed frustration over unexpected price increases shortly after renting, with some feeling misled by initial promotional rates.

Ease of Process

Customers appreciated the straightforward rental process, including online setup and quick move-in and move-out procedures.
  • TH
    T Hancock
    Feb 22, 2026
    1.0
    This is a bait and switch business. The costs have gone up 2.5 times what they advertised. The state of New York is currently suing this company for this exact thing. Our storage unit is dusty, full of bugs and spiders and has water damage. They of course are not responsible for any damage. But why should we be responsible for leaking water? It’s not our facility or job to maintain the roof. I would not recommend this place at all.
  • WK
    Wade Kilpatrick
    Feb 21, 2026
    5.0
    So far so good. Renting online was super easy. Lock with key was waiting for us inside the rental upon arrival. No issues so far
  • AB
    Aimee Baker
    Feb 13, 2026
    5.0
    great customer service they are always helpful and friendly will definitely rent storage space from them again when needed
  • MC
    Martha Cornelio
    Feb 9, 2026
    3.0
    Convenient, friendly staff, easy to move in/out. Pricing was unpredictable. After speaking with staff it turns out that they can change the price whenever they feel like it as long as they "communicate with you via email or mail"... and then you can also negotiate the price. There is no option to sign a contract and continue on a stable monthly payment. My bill went up by $70+ dollars from one month to another (apparently they mailed something to me which I never saw) I was able to negotiate a different price but it was a really awkward conversation. I think I speak for a lot of people, we don't want to have to negotiate, we don't like surprise increases out of no where, I think most people are looking for a stable, reliable storage company, without any surprises. Would have gladly continued to be a customer but the unpredictability of the pricing is something that I could not work with.
  • ML
    Mary Lou
    Jan 31, 2026
    5.0
    After I got the hang of using the key in the lock, it was very easy to use the digital gate entry and store things in both my units. The grounds were kept clean and neat and there was a friendly wave, coming and going. Renting each unit was quick and simple. Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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