Location.com logo
Brand Certified

Diamond Home Improvement

4.2
(403 reviews)

Business Details

1881 N.E. 7th Street, Grants Pass, OR
97526, United States
(541) 471-4300
https://www.diamondhi.com/

About

Home Improvement StoreBlinds ShopCarpet StoreLumber StoreGarden CenterFlooring StoreHardware StoreWindow SupplierWindow Treatment Store
Diamond Home Improvement is a family-owned and operated hardware and flooring store in Grants Pass, Oregon. We carry a wide variety of residential and commercial building materials, tools, hardware, and much more. Come by the store to talk with our experts and explore how we can help you create your dream home!

Details

  • DeliveryAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Diamond Home Improvement
1881 N.E. 7th Street, Grants Pass, OR
97526, United States

Hours

Reviews

4.2
403 reviews
5 stars
247
4 stars
79
3 stars
18
2 stars
18
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.

Product Availability

Customers frequently report issues with product availability and stock discrepancies, leading to frustration.

Store Layout

The store layout has received criticism for being inconvenient, with some customers expressing dissatisfaction with the new setup.

Website Issues

The website is described as outdated and ineffective for checking stock and prices, causing customers to prefer competitors.

Quality Concerns

There are complaints regarding the quality of products and services, including issues with mislabeling and poor handling of returns.
  • MH
    Mike Hegdahl
    4 days ago
    5.0
    Very nice store very helpful staff!
  • JP
    Jeffrey Potter
    Jan 16, 2026
    1.0
    Just purchased 4x4x10 lumber payed to have cut down 60" to build archery target stands. who ever cut it can't use a tape measure or operate a saw correctly. Or they just don't care about quality. Cuts off from 1/2 to 3/4 inch how pathetic. Now spending time correcting their cut's. To bad I wasn't there to check there work as they cut material. Should not have to. Please train, and audit your employees jobs, make sure they take pride at any job task. Check your work, how lazy. Great store and products just lazy.
  • DP
    Dan Parr
    Dec 11, 2025
    5.0
    Had what I needed when big box store didn't, friendly customer service
  • RR
    Rod Ralston
    Nov 17, 2025
    5.0
    Best hardware selection anywhere between San Francisco and Seattle. Always my first choice for any home improvement needs.
  • AK
    Alicia Kinsey
    Oct 25, 2025
    1.0
    Not a fan of the latest set up. Forcing you to go to the lumber section where there I one register and a line. I came for liquid fertilizer, sticky sticks for plant flies and gallons of chlorine. They had none of the above. No workers in site???? Looks like the store is set up to have as little employees as possible? Educate me Diamond. Tell me why I have to walk from the old entrance to lumber then back to where my car is parked. Tell me why there is one small isle for plant paraphernalia? Is it the economy? Help me understand.

Frequently Asked Questions About Diamond Home Improvement

Do you offer financing?

Yes, we do! Diamond makes it easy to finance your next purchase with the Diamond Home Improvement Synchrony credit card. It’s an easy, monthly way to pay for everything from your everyday purchases to large-scale projects.

Do you deliver?

Yes, we do. No matter if your order is big or small, Diamond can deliver it to your home or jobsite. We have a friendly crew of delivery pros to save you the time and hassle of having to pick up and transport yourself. We use flat bed trucks with a forklift to easily and safely unload your materials.

Brand Certified Facts from Diamond Home Improvement

Diamond Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others