Certified by Diamond Home Improvement • Feb 22, 2026
Home Improvement StoreBlinds ShopCarpet StoreLumber StoreGarden CenterFlooring StoreHardware StoreWindow SupplierWindow Treatment Store
Diamond Home Improvement is a family-owned and operated hardware and flooring store in Grants Pass, Oregon. We carry a wide variety of residential and commercial building materials, tools, hardware, and much more. Come by the store to talk with our experts and explore how we can help you create your dream home!
Details
DeliveryAvailable
Cash onlyNot available
Curbside pickupAvailable
Location
Certified by Diamond Home Improvement • Feb 22, 2026
Certified by Diamond Home Improvement • Feb 22, 2026
Reviews
4.2
403 reviews
5 stars
247
4 stars
79
3 stars
18
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently report issues with product availability and stock discrepancies, leading to frustration.
Store Layout
The store layout has received criticism for being inconvenient, with some customers expressing dissatisfaction with the new setup.
Website Issues
The website is described as outdated and ineffective for checking stock and prices, causing customers to prefer competitors.
Quality Concerns
There are complaints regarding the quality of products and services, including issues with mislabeling and poor handling of returns.
MH
Mike Hegdahl
4 days ago
5.0
Very nice store very helpful staff!
JP
Jeffrey Potter
Jan 16, 2026
1.0
Just purchased 4x4x10 lumber payed to have cut down 60" to build archery target stands. who ever cut it can't use a tape measure or operate a saw correctly. Or they just don't care about quality. Cuts off from 1/2 to 3/4 inch how pathetic. Now spending time correcting their cut's. To bad I wasn't there to check there work as they cut material. Should not have to. Please train, and audit your employees jobs, make sure they take pride at any job task. Check your work, how lazy. Great store and products just lazy.
DP
Dan Parr
Dec 11, 2025
5.0
Had what I needed when big box store didn't, friendly customer service
RR
Rod Ralston
Nov 17, 2025
5.0
Best hardware selection anywhere between San Francisco and Seattle. Always my first choice for any home improvement needs.
AK
Alicia Kinsey
Oct 25, 2025
1.0
Not a fan of the latest set up. Forcing you to go to the lumber section where there I one register and a line. I came for liquid fertilizer, sticky sticks for plant flies and gallons of chlorine. They had none of the above. No workers in site???? Looks like the store is set up to have as little employees as possible? Educate me Diamond. Tell me why I have to walk from the old entrance to lumber then back to where my car is parked. Tell me why there is one small isle for plant paraphernalia? Is it the economy? Help me understand.
Frequently Asked Questions About Diamond Home Improvement
Do you offer financing?
Yes, we do! Diamond makes it easy to finance your next purchase with the Diamond Home Improvement Synchrony credit card. It’s an easy, monthly way to pay for everything from your everyday purchases to large-scale projects.
Do you deliver?
Yes, we do. No matter if your order is big or small, Diamond can deliver it to your home or jobsite. We have a friendly crew of delivery pros to save you the time and hassle of having to pick up and transport yourself. We use flat bed trucks with a forklift to easily and safely unload your materials.
Where should I park?
We have a parking lot available for use in front of our store.
Do you have a military discount?
Diamond Home Improvement values and supports our military community, and to show our gratitude for their service, we offer a military discount. All active military and veterans can receive 5% off on eligible purchases everyday.* We offer 10% off eligible in-stock purchases on the following military holidays: Memorial Day, Independence Day and Veterans Day.
Brand Certified Facts from Diamond Home Improvement
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Certified February 22, 2026Yext Knowledge Graph
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