La-Z-Boy Eugene

4.8
1451 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Eugene
1039 Green Acres Road, Eugene, OR
97408, United States

Hours

Reviews

4.8
1,451 reviews
5 stars
1,282
4 stars
90
3 stars
24
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive without being pushy.

Product Quality

Many reviews highlighted the high quality of the furniture, with customers expressing satisfaction with their purchases.

Sales Experience

The sales process was described as pleasant and efficient, with staff taking the time to understand customer needs and preferences.

Delivery Service

Delivery teams received positive feedback for being professional, friendly, and punctual.

Post-Sale Issues

Some customers reported dissatisfaction with post-sale customer service, particularly regarding warranty issues and follow-up.
  • NR
    Nancy Rhodes
    6 days ago
    5.0
    One of the best furniture experiences I've ever had. Amanda was so patient, explained my options well, and had some lovely ideas. I am so, so, so glad I went to Lazy Boy in Eugene. Bought a gorgeous rug and sofa--that's on order.
  • TB
    Thomas Budzinski
    Nov 15, 2025
    2.0
    To long to check out from our purchase. The sales agent wasn’t able to do it faster and he needed a lot of help with the process. My personal opinion he maybe is new and he needs experience, because look like he was not know what he was doing. Thanks
  • DG
    diane gregoire
    Nov 14, 2025
    5.0
    Saul took me to the recliner I was looking for within a few minutes. I decided to stick with Lazyboy..I was given my grandfathers recliner over 20 yrs. ago, he or my family used it for 40 yrs before that. I am looking forward to my power recliner that has lumbar support. Hope all goes well with delivery.
  • DS
    Diane Stickler
    Nov 13, 2025
    5.0
    We had a very good experience picking out two chairs with the advice of Amanda Carter. She was very helpful and knowledgeable about the products and process for ordering. We appreciated her insight and expertise about design for our space. We would request her again when we need more furniture.
  • AG
    Amy Gilman
    Nov 3, 2025
    5.0
    I was welcomed by Jack. I am a straight shooter so explained what I was wanting/ needing for my body. He showed me and explained each… he was a joy to purchase from. I work retail and it shows you have your employees educated to serve your customers best. It truly was about $200 over our budget, we purchased still for the quality of the chair and quality of life it will give me when in it. Outstanding customer service!

Frequently Asked Questions About La-Z-Boy Eugene

What are the operating hours of La-Z-Boy Eugene?

La-Z-Boy Eugene is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is La-Z-Boy Eugene located?

La-Z-Boy Eugene is located at 1039 Green Acres Road, Eugene, OR 97408, USA.