Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.8
1,481 reviews
5 stars
1,311
4 stars
90
3 stars
24
2 stars13
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and friendliness of the staff, highlighting their patience and attentiveness during the shopping experience.
Product Quality
Many reviews noted the high quality and comfort of the furniture, with customers expressing satisfaction with their purchases.
Shopping Experience
The overall shopping experience was described as pleasant and stress-free, with several customers appreciating the lack of pressure from sales staff.
Delivery Issues
Some customers reported dissatisfaction with post-purchase service and delivery issues, indicating a need for improvement in this area.
- RCRod C1 day ago1.0Got my new recliner yesterday. The rocking mechanism doesn't lock when the footrest is raised. Also a piece of plastic broke off from inside the bottom. Called the store. They said they would start a repair ticket. This is a new chair. We'll follow up tomorrow. Right now I'm not too happy with Lazy Boy quality control.
- KKKevin Kraaz3 days ago5.0We were greeted by Saul Martin, I wasn't sure if I needed help but told him what we were looking for, 2 recliners that fit our tall body types and would fit in our small living room. He narrowed down our search according to our parameters and found us ones that were on sale plus the color I was hoping for. He was efficient and friendly with no hard sales talk. I was so happy he greeted us, he made our shopping a breeze.
- VBVicki BrabhamJan 2, 20265.0We enjoyed the shopping experience, the showroom gives an immediate impression of quality and style. I was greeted in an appropriately timely manner- I always like to just get my bearings and look around a moment before talking to anyone. Geno was very helpful in answering questions, and letting me sit in every chair that I wanted to try! I identified my price range, feature and fabric preferences and returned the next day with my spouse to pick our favorite. And delivered two days later, we love it in our room and are very pleased with our choice.
- NNNancyDec 28, 20255.0Phoned our Eugene Oregon Store and spoke with Christopher. Asked a few questions regarding recliners and let him know this will be my Christmas gift for my husband. So today we went in and Christopher greets us .Very kind gentleman...not pushy at all...he asked David what his physical issues are ...he sized him up then led him to a couple recliners. Christopher explained what to look and feel in recliners. Happy to say David choose the one that fit him correctly! Im so very grateful for Christopher being low keyed...knowledgeable about the products..and kind in general !
- TRTeresa RobinsonDec 21, 20255.0Christopher and Cheyenne were the best representatives for your store. They answered many questions before I could even think of them. The attention to detail and concerns for our needs was much appreciated . I know this sounds like it's a letter of reference, but really, it was some of the best customer service I had seen in a while. Haven't gotten Mt sectional yet Hope it's as comfortable as C& C !!!!!
Frequently Asked Questions About La-Z-Boy Eugene
What are the operating hours of La-Z-Boy Eugene?
La-Z-Boy Eugene is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is La-Z-Boy Eugene located?
La-Z-Boy Eugene is located at 1039 Green Acres Road, Eugene, OR 97408, USA.
Does La-Z-Boy Eugene offer delivery services?
Yes, La-Z-Boy Eugene offers delivery services for their furniture products.
What types of furniture products does La-Z-Boy Eugene sell?
They offer a range of products including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Which payment options are accepted at La-Z-Boy Eugene?
La-Z-Boy Eugene accepts American Express, Discover, MasterCard, and Visa for payments.
Is proof of vaccination required to shop at La-Z-Boy Eugene?
No, proof of vaccination is not required to visit or shop at La-Z-Boy Eugene.
What is the contact number for La-Z-Boy Eugene?
The main phone number for La-Z-Boy Eugene is +1 541-683-1099.
Are there any places to eat near La-Z-Boy Eugene?
Yes, nearby places to eat include The Burger House, TacoTime, and Café Yumm! which offer a variety of dining options before or after your visit.
What are some nearby services where I can grab coffee or fuel while visiting La-Z-Boy Eugene?
You can visit Coffee House for coffee, and gas stations like Chevron, Valero, and 76 are nearby for fueling your vehicle or convenience needs.
Are there other home improvement or real estate services near La-Z-Boy Eugene?
Nearby you will find The Home Depot for home improvement needs, and real estate services such as The Cooley Real Estate Group and Lindsey Gray, Realtor.