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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers in Bend?
The facility is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
When can I access my storage unit at US Storage Centers?
Gate access hours are daily from 6:00 AM to 9:00 PM, allowing customer access outside of office hours.
Are there any items that are prohibited from being stored at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility with questions about specific items.
What identification documents do I need to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers may be required to provide additional information.
Do I need to sign a long-term lease at US Storage Centers?
No, storage units are rented on a month-to-month basis with no long-term obligations.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted forms include cash, checks, VISA, and Mastercard.
Can I reserve a storage unit online without a credit card?
Yes, online reservations are hassle-free and do not require any credit card holds.
Are there any nearby places customers can visit before or after storing at US Storage Centers?
Yes, nearby places include Lash Dimensions for beauty services, Bitcoin Depot for financial services, and U-Haul Neighborhood Dealer for truck rentals, which can assist with moving and storage needs.
Is there a convenient ATM or financial service near US Storage Centers?
Bitcoin Depot, a nearby financial service and ATM, is located close to US Storage Centers for convenient access to currency exchange services.
Where can I rent a moving truck near US Storage Centers?
U-Haul Neighborhood Dealer is a nearby truck rental service, providing an easy solution for customers needing a vehicle to move their belongings to or from US Storage Centers.