Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bend, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,340 reviews
5 stars
691
4 stars
352
3 stars
145
2 stars
48
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about the lack of knowledgeable employees and difficulty in finding assistance.
Cleanliness
The store was frequently noted for being clean and well-maintained, contributing positively to the shopping experience.
Inventory Issues
Several reviews highlighted problems with inventory accuracy, including items listed as in stock that were unavailable, leading to customer frustration.
Checkout Experience
Customers expressed dissatisfaction with the self-checkout system, preferring traditional cashier service, and noted long wait times.
Product Selection
Lowe's was recognized for having a wide variety of products, although some customers felt that certain items were often out of stock.
- JKJason KolandNov 15, 20251.0Word on the street is your store has FLOCK cameras installed, surveillance of license plates? If so, why? The community needs answers
- JJJasonOct 14, 20251.0Complimentary corporate ball washing included with customer service!
- MEMahmoud ElazabOct 12, 20255.0Nice
- BIBar Towing Inc.Sep 29, 20255.0I would just like to complement Teresa who’s seems to be a long-term employee at Lowes for her casual expertise, her profoundly deep knowledge and the easy way she assisted us in selecting a new microwave; the process was painless, and rapid. As employers, we value people who bring that kind of skill set to the job . She’s a huge asset to your organization, and I hope you value her skills and abilities as highly as we did.
- LSlwakra salomSep 18, 20255.0The store was well maintained and clean.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Bend, OR offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Bend, Oregon?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement provide delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Bend?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History, and in-store returns require proof of purchase at the customer service desk.
Are there any nearby places to grab coffee or a snack after shopping at Lowe's?
Yes, JJ Coffee Co is nearby where customers can enjoy coffee, smoothies, or snacks after visiting Lowe's.
What nearby stores can I visit for additional home improvement supplies?
Sherwin-Williams and The Home Depot are close by and offer additional hardware, building supplies, and home and garden products.
Where can I get propane for my grill or outdoor needs near Lowe's?
Blue Rhino Propane Exchange is nearby, providing propane supply services which could be convenient after purchasing grills or outdoor kitchen supplies at Lowe's.
Does Lowe's offer installation services for products purchased in-store?
Yes, Lowe's provides a variety of installation services including appliances, flooring, countertops, HVAC, and more to assist with your home improvement projects.