Extra Space Storage

4.8
789 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 19730 SW Shaw St in Beaverton, OR today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
19730 SW Shaw St, Beaverton, OR
97007, United States

Hours

Reviews

4.8
789 reviews
5 stars
702
4 stars
49
3 stars
11
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Steve, received high praise for being friendly, helpful, and accommodating throughout the rental process.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciated the ease of access to their units, including the availability of moving carts and large elevators.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases, although many noted competitive initial rates.

Management Issues

While the local staff received excellent reviews, there were complaints about corporate policies and communication regarding rate changes.
  • RL
    RaNae Lopp
    Nov 16, 2025
    5.0
    Sara is easy to talk to. After listening to my needs she made suggestions. We previously had a unit at this facility. I needed boxes tape amd bubble wrap for an upcoming move. She helped me load the items too! I bought the large boxes and didn't see just how big they are until I got home. Phoned the office and she was able to exchange them for medium boxes. A wonderful lady with great attitude and customer service skills. RaNae Lopp
  • MM
    Mark Miller
    Nov 14, 2025
    5.0
    I had a great experience at this facility, Sarah is professional and just a awesome person to have at the front desk to help with the process, thank you Sarah.
  • CC
    Cody
    Nov 11, 2025
    1.0
    I have had a unit here for well over a year and they will double the price basically without warning whenever they feel like it. Renting and paying can all be done online but when they decide to double your rent they will send you something in the mail rather then a simple email. Absolutely pathetic!
  • RD
    Rachel & D'Marius
    Nov 11, 2025
    5.0
    Clean units, easy access, super friendly workers. I used a unit for about 2 months and had a great experience. Moving out was easy they checked me out the same day
  • NS
    Nicholas S
    Nov 6, 2025
    1.0
    Great customer service but was told they have 24 hours access which they do not and the rules for storage are ridiculous. 1 Star change your advertising from 24 hours and this will change.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.