Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Albany, OR Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,770 reviews
5 stars
891
4 stars
462
3 stars
176
2 stars
70
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store was well-stocked and had a good selection of items, although some expressed frustration over specific items being out of stock or mislabelled.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including last-minute cancellations and poor communication regarding appliance orders.
Store Organization
Customers reported difficulties in finding items due to poor organization within the store, with products scattered across different areas.
Pricing Concerns
While some customers found good deals, others noted that prices were often higher compared to competitors, leading them to shop around before purchasing.
- AAApril3 days ago3.0Lowes is great for building materials and tools ... anything that you could possibly need for building building you can find at Lowes. Although the prices are always usually pretty high..
- DBDavid ButlerOct 28, 20253.0They had the products I went in after. Service was okay, cashier was distracted by another employee.
- FRFabi Martínez RoguezOct 26, 20251.0I ordered something online to pick it up at the store because I've come from far away and they don't give me what it is! Instead, they give me something that's already used. I asked for the box at least, and no, there's no box! They never specified on the website that it was used! It said new! What horrible service!
- KFKateara FairOct 7, 20255.0We were looking for stuff for our aquarium Larry was super helpful, he pointed us in all the right directions and made sure everything was aquarium safe for us!
- MHMark HSep 25, 20251.0Waited around for them to bring out cinderblocks with their forklift since they didn't have any sitting out or on the shelf ( shelf- where you get the joy of digging them out from under a gondola loading on a cart and then reloading into your truck) Apparently only two managers can drive the forklift. They never showed, got my money back and went to Orange. Found the same lumber that I bought at lowes for less there so went back and got a refund on that too. What a waste, Lowes used to be my go to first store, now they will be my go to last store if at all.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Albany, OR?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Albany store.
What are the operating hours for Lowe's Home Improvement in Albany, OR?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if the status changes.
What payment options are accepted at Lowe's Home Improvement in Albany?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are installation services available at the Lowe's Albany store?
Yes, a wide range of installation services like appliances, flooring, cabinets, decking, lighting, and more are available at Lowe's Albany.
What nearby places can customers visit in Albany before or after shopping at Lowe's?
Customers can visit Periwinkle Pet Clinic for pet care, AutoZone for automotive parts, or Miller Paint for additional paint supplies nearby.
Are there nearby services to help with keys or locks near Lowe's Albany?
Yes, Minute Key and Albany Lock & Key are nearby places where customers can get locksmith and key services.
Can customers find propane services near Lowe's Home Improvement in Albany?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier conveniently located for customers.
How does Lowe's Home Improvement support customers who speak languages other than English?
Lowe's provides services in English and Spanish, and also offers in-store translation services for other languages.