Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Albany, OR is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,773 reviews
5 stars
897
4 stars
460
3 stars
175
2 stars
71
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going out of their way to assist.
Product Availability
Customers noted a good selection of products, but some expressed frustration with stock issues and organization within the store.
Pricing Concerns
Several reviews highlighted high prices compared to competitors, leading customers to shop around before purchasing.
Delivery Issues
Multiple customers reported problems with delivery services, including cancellations and poor communication regarding appliance orders.
Store Condition
Feedback included mixed reviews on store cleanliness and organization, with some customers finding the layout confusing.
- DLDerrick Lenzer1 day ago5.0Life is unpredictable, like when you get home late from work to your current clothes washing machine throwing an LE code and won’t spin (therefore not able to wash clothes). I self-diagnosed and found a worn out motor. I checked all the stores in Albany that carry clothes washers and Lowe’s was the ONLY one that showed inventory to pickup today. They had three options to choose from, not just one. I chose to switch back to a top-load based on years of experience with front-load. All I have been telling my wife since we bought the top-load clothes washers is that it seems like our clothes physically feel softer and seem cleaner. But most importantly, I was able to quickly get in and out of Lowes with a new replacement washer. Very happy with the experience!
- KHKev HomeDec 30, 20252.0I gave it a two star cuz let's face it the prices are crappy they're in town they hire some ignorant help most of them are really young and act like you're a hassle to deal with right and they have no idea what their warranties entail or their anything hardly that their products do that they sell so with this all in mind how much are they worth an hour... Time to reevaluate wages time to lay some people off that don't do anything Time to stop putting people on your clock to make your store look better that have their thumb while we know where it's at have a great day.
- LMLoren MartinDec 30, 20254.0Went to Albany to check out their appliances. Liked what I found. Very polite staff.
- EFevan floydDec 24, 20255.0No pink tools
- DGDebra GlassDec 14, 20255.0They were very helpful and friendly!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Albany, OR?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Albany store.
What are the operating hours for Lowe's Home Improvement in Albany, OR?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if the status changes.
What payment options are accepted at Lowe's Home Improvement in Albany?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are installation services available at the Lowe's Albany store?
Yes, a wide range of installation services like appliances, flooring, cabinets, decking, lighting, and more are available at Lowe's Albany.
What nearby places can customers visit in Albany before or after shopping at Lowe's?
Customers can visit Periwinkle Pet Clinic for pet care, AutoZone for automotive parts, or Miller Paint for additional paint supplies nearby.
Are there nearby services to help with keys or locks near Lowe's Albany?
Yes, Minute Key and Albany Lock & Key are nearby places where customers can get locksmith and key services.
Can customers find propane services near Lowe's Home Improvement in Albany?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier conveniently located for customers.
How does Lowe's Home Improvement support customers who speak languages other than English?
Lowe's provides services in English and Spanish, and also offers in-store translation services for other languages.