Brand Certified
The Brick
4.5(3307 reviews)
Certified by The Brick • Apr 26, 2026
Business Details
4001 Legacy Park Dr, Windsor, ON
N8W 5S6, Canada
Certified by The Brick • Apr 26, 2026
(519) 969-1585
Certified by The Brick • Apr 26, 2026
http://www.thebrick.com
Certified by The Brick • Apr 26, 2026
About
Certified by The Brick • Apr 26, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Apr 26, 2026
Hours
Certified by The Brick • Apr 26, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.5
3,307 reviews
5 stars
2,664
4 stars
237
3 stars
82
2 stars47
1 star
277
- ACAinslee CoteApr 24, 20261.0I ordered a new electric range from online at The BRICK in November 2025 and due to back order was only able to pick it up at the end of Feb2026. As the appliance was destined for Pelee Island I was ok with the delay and could store the appliance until the ferry in April. Yesterday I was able to bring the appliance across. Unfortunately when we installed the electric range the burner knobs, oven towel/opener and anti-tip bar was missing. I called the Windsor BRICK store and was told to contact the manufacturer, the store would not assist. Pelee Island has poor cell phone service and I asked that the store call. I was refused. The CSR offered to read me their policy as to why they would not assist and sent me the manufacture’s contact details. I paid for a full appliance and did not receive same. I feel that the store is responsible to provide what was paid for. The CSR did not and would not even assist with the call. I therefore will not ever purchase from The BRICK again. In a time when purchase Canadian is recommended (which is why I did) I suggest that The BRICK improve their customer support services.
- CLChristina LApr 19, 20265.0I want to give a special shoutout to Brandon K. in Sales. Last year, I purchased a sectional and a hood fan from him. Although the third-party installation for the hood fan turned into a lengthy and difficult process, Brandon was always available to answer my calls and emails, going above and beyond to rectify the situation. I am incredibly grateful for his dedication and true commitment to customer loyalty. Thank you, Brandon!
- SASkin Medical AestheticsApr 15, 20265.0Just need to give a shout out to a salesperson at the Brick named Logan . We have been there several times to buy different pieces of furniture and appliances this guy just goes above and beyond to make sure you are getting the best deal . We appreciate your service and will continue to shop there because of you and the quality of items we have purchased and how you stand behind your products. Thank you
- IIiisho indesianApr 15, 20261.0The worst store to purchase furniture. I received my order was totally damaged and I went to exchange they said it's out of a stock and you need to wait 2 months and we'll let you know when will receive the item and my stuff at home is unpacked. I explained everything, and they told me that we can't even do a refund on the items that was damaged. And you have to wait 2 months to get the items. I don't recommend anybody to waste his money lose his money
- ADashley drevenyApr 10, 20265.0We’ve consistently had great experiences with the Brick, but I have to give a special shoutout to Bev- she is absolutely amazing! She’s always helpful, patient and genuinely cares about making sure you find exactly what you need. If you’re shopping here, I highly recommend asking for her! We also just had another delivery today and the two delivery men were fantastic. They were professional, friendly and handled everything with care, making the whole process smooth and stress-free! Overall, we are really happy with both the service in store and the delivery experiences! Highly recommend! James and Ashley
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel my order and get a refund?
Yes, you may cancel your order at any Brick location before product delivery or pickup. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days after receiving the product by visiting a Brick store. You can select coverage during online checkout or consult in store for options.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas through The Brick's own team or third-party couriers.
What are The Brick's store hours in Windsor?
The Brick Windsor is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Which payment methods does The Brick accept?
The Brick accepts American Express, cash, financing options, Mastercard, and Visa for payment.
Are there notable places near The Brick Windsor store that customers might visit?
Yes, nearby places include PetSmart for pet supplies, SilverCity Windsor Cinemas for movies, and Chuck's Roadhouse for dining, making it convenient to combine shopping with other activities.
How can I use nearby transit or attractions to visit The Brick Windsor?
Customers visiting The Brick Windsor can enjoy nearby attractions like SilverCity Windsor Cinemas or dining at Chuck's Roadhouse. These nearby places provide good landmarks and activities before or after shopping.
What services does The Brick provide besides selling furniture?
The Brick offers delivery, product removal and recycling, warranties and protection plans, professional installation, assembly, service, and repair for their products.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website