Welcome to Access Storage - Stouffville, we are conveniently located at 12230 Kennedy Road. We provide safe and convenient storage solutions in Whitchurch-Stouffville and across Canada. In addition to moving and packing supplies, we offer safe and secure Whitchurch-Stouffville heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Certified by Access Storage - Stouffville • Mar 08, 2026
Certified by Access Storage - Stouffville • Mar 08, 2026
Reviews
4.8
419 reviews
5 stars
366
4 stars
34
3 stars
7
2 stars3
1 star
9
MM
Megan Laursen Media
Feb 20, 2026
1.0
Absolutely horrible. Never, ever store your items here.
If you look at my review history, you'll see only positive reviews. My experience with Access Storage has been so terrible that I feel the need to leave my first negative review.
On July 29/2025 I incurred over $100 in fees from a truck rental due to the false advertising Access Storage has about 24/7 Access. They fail to advertise that this location is an exception to that rule, and you'd have to look into their specific website apparently to find that out.
I also had no notice, despite detailed monthly billing statements, informing me when the promo I signed up on was ending and the sudden doubled bill came as a shock. Please note that if you are even a little late on your bill, they will harass you with emails, texts and constant calls, so it is very reasonable to expect that at least a note of increase would be added to the last promotional bill.
I submitted a Better Business Bureau complaint in the summer of 2025 after the Manager at this location, Rinkje, refused to do anything in line with any sort of customer service. Now, in February 2026 (6 months later) I finally got in touch with the Senior Manager, Michael Hu, who proceeded to cut me off, yell at me, and tell me there is absolutely no repair they are willing to make for the fees I incurred due to their advertising while blaming me, the consumer, for their mistakes as a company.
I have a recording that I will be submitting to news organizations of Michael Hu, a grown man, raising his voice and cutting off a young woman who wanted her concerns addressed after 6 months of no resolution or response. BBB themselves told me they had a hard time getting in touch with this business, but according to Michael Hu, he "tried to contact me right away".
They continue to refuse any sort of resolution.
DH
Danielle Hicks
Feb 10, 2026
5.0
Highly recommend using this facility! Rinkje was super helpful & kind ❤️ facility is easy to access and very clean.
MK
mark kilpatrick
Feb 10, 2026
5.0
Good , clean , easy to deal with.
DL
DongMei Lin
Jan 27, 2026
5.0
Very good service and super helpful people there, thank you for your help!
MF
Martin Fong
Jan 20, 2026
5.0
Storage unit are well lit and have easy access. Easy to setup and fast service.
Rinkje was great. She gave me a tour and was very helpful. She accommodated me switching to different unit when needed.
Frequently Asked Questions About Access Storage - Stouffville
Where is Access Storage - Stouffville located?
Access Storage - Stouffville is located at 12230 Kennedy Road, Whitchurch-Stouffville, ON, L4A 2J5, Canada.
What are the operating hours of Access Storage - Stouffville?
Access Storage - Stouffville is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
What types of storage units are available at Access Storage - Stouffville?
They offer heated storage units, drive-up storage units, boat storage, RV storage, climate-controlled storage units, vehicle storage, interior and interior heated units, and portable storage containers.
Does Access Storage - Stouffville provide any moving or packing supplies and services?
Yes, they provide moving and packing supplies as well as concierge moving services, dollies and moving carts, free move-in van, and elevator access.
What payment options does Access Storage - Stouffville accept?
They accept American Express, Check, Discover, Invoice, Mastercard, and Visa.
Does Access Storage - Stouffville offer any pickup or delivery services?
Yes, they offer curbside pickup services.
How can I contact Access Storage - Stouffville for reservations or inquiries?
You can contact them by phone at +1 289-205-2017 or by email at reservations@storagevaultcanada.com.
What nearby places can I visit around Access Storage - Stouffville?
Nearby you can visit Soup Sensation for dining, mabco.ca for chocolates and food shopping, and Patti-Lynn Interiors for home goods and carpets.
Is there another storage facility near Access Storage - Stouffville?
Yes, Sentinel Storage - Stouffville is a nearby self-storage facility you can consider.
Where can I fuel my vehicle near Access Storage - Stouffville?
You can fuel your vehicle at Ultramar, a nearby gas station close to Access Storage - Stouffville.
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