Business Details
About
Self-Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRV Storage FacilityPublic StorageWarehouse Storage FacilityMoving Supply StoreReal Storage
Welcome to Access Storage - Whitby, we are conveniently located at 1615 Dundas Street East. We provide safe and convenient storage solutions in Whitby and across Canada. In addition to moving and packing supplies, we offer safe and secure Whitby heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.8
338 reviews
5 stars
299
4 stars
25
3 stars3
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Lindsay and Asad, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy check-in process and the accessibility of the storage units, although some noted that not all units are well-lit.
Pricing Concerns
While many customers felt the service justified the price, some expressed concerns about the cost being higher than competitors.
Mixed Experiences
A few reviews highlighted issues with customer service and operational problems, indicating that experiences can vary.
- UMUsen Malikovski2 days ago5.0Asad was awesome in showing us the units. Lots of great promotions going on, and Asad was very helpful in explaining both the promotions and the user agreement. Thank you Asad for your help in renting our Storage Units!
- LBLisa BrooksJan 3, 20265.0The service was great for my first and happy with the service that was provide for me.
- LJLisa JohnsonDec 31, 20255.0I’ve been working with Access Storage Whitby Mall for years and always have a great experience there! Asad & Lindsay are friendly and efficient, easy to deal with and helpful. Will always recommend this location for excellent service!
- AAAngela AllanDec 31, 20255.0Great customer services by Asad and Lindsay. And the facility is very clean and secure no issues
- TDThilack DayabaranDec 29, 20255.0Excellent customer service from store manager Asad. There was another customer there giving difficulties to Asad who was trying perform his job duties but Asad handled the situation extremely well.
Frequently Asked Questions About Access Storage - Whitby
Where is Access Storage - Whitby located?
Access Storage - Whitby is located at 1615 Dundas Street East, Whitby, ON, L1N 2L1, Canada.
What types of storage units does Access Storage - Whitby offer?
They offer heated storage units, drive-up storage units, boat storage, RV storage, climate-controlled units, interior heated units, vehicle storage, portable storage containers, document storage, and commercial office space.
What are the operating hours of Access Storage - Whitby?
The facility is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Access Storage - Whitby provide any special moving services?
Yes, they offer concierge moving services, free move-in van, dollies and moving carts, and video surveillance for security.
Which payment methods are accepted at Access Storage - Whitby?
They accept American Express, Check, Discover, Invoice, MasterCard, and Visa.
Can I contact Access Storage - Whitby via email?
Yes, you can reach them at reservations@storagevaultcanada.com for inquiries or reservations.
What are some nearby medical facilities to Access Storage - Whitby?
Nearby medical facilities include Whitby Urgent Care, Dr. Hanoosh Medical Office, Durham Nuclear Imaging, Impexxus Medical Imaging, Bayshore HealthCare Ltd., Whitby Medspa, and LifeLabs. These facilities may be useful if you require healthcare services before or after visiting the storage facility.
Are there any nearby shopping centers or stores near Access Storage - Whitby?
Yes, nearby options include Whitby Mall Shopping Centre, Daily Planet Book Store, Euro Comfort Footwear, FL Boutique, Bentley luggage store, and Professional Shoe Repair, which may be convenient for your shopping needs.
What nearby dining options are available near Access Storage - Whitby?
Nearby dining options include Buffet World, Whitby Wraps, Butter Chicken Roti - Whitby, and Coffee Time, offering a variety of cuisines and quick meals for your convenience.
How can nearby transportation or services assist customers visiting Access Storage - Whitby?
Nearby service locations like ServiceOntario and Passport Office are close by for administrative needs, and telecommunications providers like Bell and Excell Communications can assist with mobile services, making your visit more convenient.