Brand Certified
The Brick
4.5(2777 reviews)
Certified by The Brick • Apr 05, 2026
Business Details
137 Chrislea Rd, Vaughan, ON
L4L 8N6, Canada
Certified by The Brick • Apr 05, 2026
(905) 850-5300
Certified by The Brick • Apr 05, 2026
http://www.thebrick.com
Certified by The Brick • Apr 05, 2026
About
Certified by The Brick • Apr 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Apr 05, 2026
Hours
Certified by The Brick • Apr 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
4/6/202610:00 AM - 9:00 PM
Reviews
4.5
2,777 reviews
5 stars
2,237
4 stars
161
3 stars
63
2 stars40
1 star
276
- CPCarol Panettieri5 days ago5.0Want to say thank you to the delivery guys that delivered my fridge .They were very friendly and made sure everything was neat and tidy when they left .Thanks also to the 2 sales associates that helped us picking our appliances . Brick (Vaughan)
- JHJohn HerasApr 4, 20261.0Customer service is slow and quite unrestrained, they observe that you approach the desk and continue sitting entertained in other activities while you continue to stand waiting for the time they want
- RMRaad MamoApr 4, 20261.0We bought a bed 3 months ago and they sent us a wrong colour we ordered a white colour but they sent us a grey one instead and we did not check it at first because we had trust in them to send us the right one, but when we checked we saw it was the wrong colour, we tried to reach out to exchange the colour that was clearly your mistake but still couldn’t help us and change the colour for us even though the bed had not been opened up yet and set up yet and had the receipt! The person at customer service and the manager was very rude and not helpful whatsoever especially the girl at customer service! We felt like we have been scammed and yet still could not help us. Very very rude and bad customer service. And I will be giving this service a 0 zero star and will never recommend anyone buying any furniture from this location. Very disgusting behaviour
- HHow To ?Apr 1, 20261.0Alert never shop here : We bought bedroom set in white color and in receipt it says white and they give us different color so after some time I open the set and it's different color it's their fault and they told us oh we can't return it or change. worst customer service I have ever seen because it's their fault I pay for a white color not for different color and prove is receipt never go here that's scam zero star
- MHMaya HamamMar 13, 20261.0Terrible store, terrible location. We bought a TV on January 5th and were told every two weeks when we called that it would be another two weeks before the TV came in. I just received a call today , over two months after our purchase informing us that the TV we purchased is discontinued and that the sales person would help us "select a new one" and we would have to pay the difference. When we asked for a refund, we were told that we have to come in store and that it can't be done online. After 2 months of holding our money with no product, there were ZERO accommodations made to help us. I will never shop here or at any brick store again, and I will make sure to tell all my family and friends to never shop there again. I've never seen worse service in my life. DO NOT reply telling me to email you for a review. If you do, then this is clearly a bot responding. If you actually want to make this right, pick up the phone and call me.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policies vary by product. For full details, refer to the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes, The Brick refunds the difference if you find the same brand and model at a lower price within 30 days of purchase, subject to conditions.
Can I cancel my order and get a refund?
Orders can be canceled with refunds processed to the original payment method prior to delivery or pickup, except deposits on special orders which are non-refundable.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What are The Brick's store hours?
The store is open Monday to Friday 10:00-21:00, Saturday 10:00-19:00, and Sunday 11:00-18:00, with special holiday hours.
What installation and assembly services are available?
The Brick offers licensed installation and furniture assembly services for various appliances and products.
What payment options does The Brick accept?
Accepted payments include American Express, Cash, Financing, MasterCard, and Visa.
What products and brands can I find at The Brick?
The Brick offers furniture, mattresses, electronics, and appliances from brands like Samsung, LG, Whirlpool, Sony, and many more.
Are there any nearby places I can visit when shopping at The Brick in Vaughan?
Nearby you can visit Zapa Interiors Furniture Gallery and Room-Deco Fine Furniture for more furniture options, or Goemans Appliances Vaughan for appliances.
Is there a place nearby where I can get interior design or home renovation services?
Yes, Harmony Condo Renovations and Harmony Basements are nearby for renovation and interior design services.
What nearby amenities can I enjoy before or after visiting The Brick?
You can relax at Elite Skin Rejuvenation spa, try rock climbing at RockHaus Climbing, or have a meal at Zets Restaurant which are all nearby.
Brand Certified Facts from The Brick
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Certified April 05, 2026Yext Knowledge Graph
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