Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
714 reviews
5 stars
551
4 stars
50
3 stars
21
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly Brittany, Nikan, and Zuhal, who provided excellent support during the purchasing process.
Delivery Issues
Several reviews highlighted problems with delivery, including delays and issues with damaged items, leading to customer dissatisfaction.
Product Quality
While some customers were satisfied with the quality of products, others reported receiving items that did not match their expectations or were damaged upon arrival.
In-Store Experience
Mixed feedback on in-store experiences, with some customers noting a lack of attention from staff while others received great assistance.
- JWJoan Wicks1 day ago5.0The delivery was smooth , on time and the furniture pieces were intact and easily put together with clear instructions .The 2 delivery men were courteous and respectful.
- RBRuth Bonneau2 days ago5.0The delivery was excellent. On time, fast and efficient. Thank you VERY much !
- SKsara kerrJan 5, 20265.0The delievery guys were very polite and was willing too help us get the tv in the house. and offered us too help set up. Nothing got reuined. And the box was in good condition. Was very appriate of the help. And would purchase again. If I needed too for a tv again. Over all good service.
- JEJosh ElfordDec 26, 20255.0I mistakenly ordered the wrong product on Boxing Day and Brittany S. helped resolve my issue in a timely manner and informed me that I could actually get a credit with the new purchase. Turned a stressful mistake into a positive experience.
- BLBen Ho LungDec 7, 20251.0Very disappointed with the way this damaged shipment was handled. We ordered the chairs to be shipped to the college park location. We were told we would have 2-3 days to contact them about any damages or issues. We noticed this scratch, showed photos to the staff member at the store within 3 days of picking up our order. They advised to email the photos to a manager and they would get in touch to talk about either a replacement or a credit. When the manager reached out they insisted because it’s been more than 2 days; the best they could do was a $20 credit which is offensive considering the price of the chairs which were already damaged upon arrival, and every other furniture store gives at least 30 days.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, please check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of purchase, they will refund the difference, subject to conditions.
Can I cancel my order and get a refund at The Brick?
You may cancel your order before delivery or pickup and receive a refund. Refunds are processed to the original payment method, with some exceptions for cash payments and special orders.
How can I add an extended warranty to my product at The Brick?
An extended warranty can be added during purchase online or in-store, or within 30 days after receiving the product by visiting a store.
What delivery options does The Brick provide?
The Brick offers Premium Delivery in most areas, contracts third-party couriers where necessary, and ships via Canada Post for some products. Delivery is not available to the United States.
What installation and assembly services are available at The Brick?
The Brick provides licensed installation and assembly services for appliances, electronics, and furniture at competitive prices. Details are on their Installation and Assembly page.
What payment methods can I use at The Brick?
The Brick accepts American Express, cash, financing options, MasterCard, and Visa for payments.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. It is closed on regular holidays except November 11, 2025, when open 10:00 to 21:00.
How can the nearby College Park shopping center complement my visit to The Brick?
College Park shopping center is close to The Brick, offering customers a variety of shopping and dining options to visit before or after shopping for furniture and appliances at The Brick.
Are there convenient dining options near The Brick?
Yes, restaurants such as Amato Gyro, Horangee Sikdang, Indian Studio Kitchen, and KFC are nearby, making it easy to grab a meal before or after visiting The Brick.
What fitness facilities are close to The Brick for customers looking to stay active?
Planet Fitness gyms are located near The Brick, offering a convenient option for customers to work out before or after shopping.