Brand Certified
The Brick
4.4(737 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
Unit G2 444 Yonge St, Toronto, ON
M5B 2H4, Canada
Certified by The Brick • Mar 01, 2026
(416) 977-7617
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.4
737 reviews
5 stars
569
4 stars
50
3 stars
21
2 stars
13
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly Brittany, Nikan, and Zuhal, who provided excellent support during the purchasing process.
Delivery Issues
Several reviews highlighted significant delays and issues with delivery, including cancellations and lack of communication from customer service.
Product Quality
While many customers were satisfied with the quality of products, there were complaints about receiving damaged or incorrect items, leading to frustration with the return process.
In-Store Experience
Some customers reported positive in-store experiences with knowledgeable staff, while others faced unhelpful service, indicating inconsistency in customer interactions.
- RGRajat Gupta2 days ago5.0Friendly and professional staff members, quite helpful, location is great for downtown with slightly lesser display sets. Delivery was quick and the delivery team were efficient and courteous
- JVjulie vettraino2 days ago5.0I had a new king mattress delivered today and delivery men had to carry it up two flights of awkward stairs. They were SO amazing! Friendly, calm and professional. If someone from the College Park Brick reads this, please know that your delivery people are the BEST! Thank you!!
- IAI AMFeb 12, 20265.0The staff at the Brick here at 444 College Park are still amazing as they were in 2020. I have been a repeat customer at this location because of the service and quality of furniture in the past. This time they helped with a few hiccups that had nothing to do with them directly but still went above and beyond to rectify the issues I had with a product, warranty and a delivery issue. Thank you ladies, I am very grateful for getting a great night sleep once again!
- AHAlan HeathFeb 11, 20265.0Brittany did a great job providing excellent customer service.
- LHLuc HouleFeb 6, 20261.0Horrible customer service. I ordered a bed, dresser and nightstand - it took a month and a half before they got the items in. Then come delivery - the driver doesn't show up. I call in and they claim that the order is cancelled. No resolution, no apology. Horrible.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website