Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Ordered a bunk bed and mattress. Sales team were wonderful to deal with, delivery was on time and efficient. Very satisfied with the service I received. I trust the products recommended by the staff as anything we have purchased before has met or exceeded my expectations.
MM
Murray
6 days ago
5.0
Mike Bosch was most helpful, friendly, knowledgeable, patient, kind and courteous as we were trying to decide which firmness of two tempur-pedic mattresses to purchase. We would most certainly do business with him again!
AV
Allyson Veneziano
Apr 2, 2026
5.0
Mike Bosch was SO great to work with. On top of his extensive knowledge of the item we were shopping for (a sectional) he was REALLY patient with us as we went back and forth trying to decide.
Thumbs up to Joseph and Reeta too who helped to resolve a previous issue we’d had and took steps to keep us as happy, satisfied customers.
Thank you all!
SE
Susan Ehn
Mar 31, 2026
5.0
Mike, our sales rep at the Thunder Bay Brick store, is amazing. Really went beyond to help us pick out a mattress even though that's not what we went there for. Highly recommend !
And the delivery team did an awesome job and fast at getting the huge mattress inside the house.
THANKS!
JS
Joyce Selagi
Mar 30, 2026
5.0
When I entered the store, I was greeted by your friendly salesman-Rick Oksanen. I explained I was looking for a power, lift, recliner chair. After showing me the chairs, I picked out the one I wanted. We went to a station for Rick to put the purchase through. Very helpful. My chair was delivered by two very friendly gentlemen who then assembled the chair for me. I enjoy coming to the Brick because your staff is so friendly and your furniture always looks great.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are your store hours at The Brick in Thunder Bay?
The Brick in Thunder Bay is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What brands of furniture and appliances can I find at The Brick?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, and electronics.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides delivery, curbside pickup, and no-contact delivery services for customer convenience.
What payment options are accepted at The Brick?
You can pay at The Brick using American Express, cash, financing, Mastercard, and Visa.
Can I add an extended warranty to my purchase at The Brick?
Yes, you can add an extended warranty during purchase in-store or online, or within 30 days after receiving your product by visiting a Brick store.
Is The Brick wheelchair accessible?
Yes, The Brick has wheelchair-accessible entrances and parking for all customers.
What nearby places can I visit when shopping at The Brick in Thunder Bay?
While visiting The Brick, nearby places of interest include Swiss Chalet for dining, Old Navy for clothing shopping, and The Beer Store for beverages.
Are there any nearby financial services near The Brick in Thunder Bay?
Yes, Sean Garrity BMO Financial Planner and BMO Bank of Montreal are nearby, offering financial advising and banking services.
Where can I find entertainment and dining options near The Brick?
Near The Brick you can enjoy dining at Swiss Chalet, Burger King, KFC, and Osmow's Shawarma, offering a variety of cuisines.
What types of products does The Brick sell?
The Brick sells a wide variety of products including sofas, dining tables, beds, mattresses, refrigerators, ranges, dishwashers, washers, dryers, TVs, and home electronics.
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