JYSK Thunder Bay - Thunder Bay Centre

Reviews

• AK

  Arian Setareh Kkokab

  6 days ago
  5.0
  I had a wonderful experience with JYSK. Perfect customer service, I bought a King size mattress from them and it has been amazing. I wanna thanks Nilou and Mohi for helping me and making the whole process so much easier and better.
• AP

  Albert Potvin

  Jan 27, 2026
  5.0
  Mohi, one of your sales associate was one of the most friendliest I have ever met. As I was entering the store, Mohi was passing by with her stocking cart yet she still stopped, smiled and asked if I needed any help. She then took me directly to the item I was looking for. I wish all sales associates in other stores were as knowledgeable and friendly as her.
• PC

  Pawla D' Costa

  Dec 31, 2025
  5.0
  Few days ago I went to JYSK to buy some pillows but became confused about the options. I was assisted by an associate named Samira. She seemed very approachable and was very patient with me. I was able to find the perfect pillow. Overall my experience was very good.
• PB

  Peggy Brown

  Dec 29, 2025
  5.0
  Great service today, helped by Rohith M with a return and purchase. The store was quite busy at times and he was the only cashier. He was very polite, calm, courteous and helpful. Valuable employee for the company to have. Purchased an INTRUP 3 tier slim bookcase. It should work perfectly for our needs.
• TN

  Turabi Nasir

  Dec 11, 2025
  5.0
  I recently visited JYSK looking for a comforter and matching bed sheets, and I had the absolute pleasure of being assisted by Samira, one of your associates who went above and beyond to make my shopping experience smooth, enjoyable, and completely stress-free. From the moment I entered the store, I was greeted warmly by Samira and felt immediately valued as a customer. Samira took the time to understand exactly what I was looking for, asking thoughtful questions about my preferences in terms of comfort, material, size, and budget. She demonstrated an incredible knowledge of the products in the store, not just the specifications but also the practical benefits of different options. I was particularly impressed with her ability to explain the differences between materials, thread counts, and the care instructions for various bed linens, which helped me make an informed decision. What stood out the most was Samira’s patience and attentiveness. Even though I had numerous questions and was uncertain about which comforter would suit my needs best, she never rushed me. She offered honest opinions without being pushy, suggested alternative options I hadn’t considered, and guided me through several choices until we found the perfect match. Thanks to Samira, I left the store with exactly what I wanted a high-quality comforter and bed sheet set that I am absolutely delighted with. Additionally, Samira went beyond the typical level of service by helping me compare sizes and checking stock availability for different colors. She even offered helpful tips on how to care for the bedding to ensure longevity and maintain comfort. It was evident that she genuinely cared about helping me find the right product rather than just making a sale. Overall, Samira transformed what could have been a simple shopping trip into a truly memorable experience. Her professionalism, knowledge, patience, and genuine desire to assist were exceptional. I truly appreciate her efforts and want to commend her for representing JYSK in such a positive and customer-focused way. I would highly recommend Samira to anyone visiting JYSK. Her service is a perfect example of what excellent customer care should look like, and she deserves recognition for going above and beyond to ensure customers leave satisfied. I am grateful for her guidance and expertise and will certainly return to JYSK knowing I can expect the same level of outstanding service. Thank you, Samira, for making my shopping experience so pleasant and rewarding! Your dedication and knowledge truly made a difference.

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