Business Details
About
Self-Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRV Storage FacilityPublic StorageWarehouse Storage FacilityMoving Supply StoreReal Storage
Welcome to Access Storage - Yonge Steeles, we are conveniently located at 32 Doncaster Avenue. We provide safe and convenient storage solutions in Thornhill and across Canada. In addition to moving and packing supplies, we offer safe and secure Thornhill heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
Shop Canadian. Store Canadian.
Location
Hours
Reviews
4.8
1,098 reviews
5 stars
979
4 stars
55
3 stars
19
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Simran, Towkir, and Samira for their professionalism, friendliness, and helpfulness.
Cleanliness and Organization
Customers consistently noted that the storage facilities are clean, well-organized, and easy to access, contributing to a positive overall experience.
Accessibility Issues
Some customers expressed concerns about accessibility, particularly for older individuals or those with mobility issues, indicating that certain areas may be challenging to navigate.
Pricing Concerns
While many found the pricing reasonable for the quality of service, a few reviews mentioned that prices felt high, especially after promotional periods.
Security and Safety
Several customers appreciated the security measures in place, although there was one significant complaint regarding a security breach that led to missing belongings.
- TCTheodore Cruz6 days ago5.0The person was good in explaining the situation and was able to help me.
- SNShreya NairDec 20, 20255.0I recently visited Access Storage to confirm a unit, and Simran, the Assistant Manager, helped us through the entire process. She explained everything clearly, including the unit options and pricing calculations, and it was obvious that she really knows her work well. She was extremely helpful, respectful, and kind throughout the visit, which made the whole experience smooth and stress-free. Truly appreciate her professionalism and friendly approach it made a big difference.
- JHJulia HebiaDec 17, 20255.0Towkir was thorough with the process and showed me the unit. Highly recommend this location. Amazing customer service.
- CPCarl PratapDec 16, 20255.0Visited the Doncaster location. Neat and easy to access. Would have been great if the access was 24*7. Loved how the employees interact. The girl at this location Simran was really helpful. Smiles a lotttt and great hospitality. Thank you for the promotions 👌🏽
- ASapeetha gomathi sethuDec 15, 20255.0Great service and excellent location!! Simran was very helpful
Frequently Asked Questions About Access Storage - Yonge Steeles
What are the operating hours of Access Storage - Yonge Steeles?
Access Storage - Yonge Steeles is open Monday to Friday from 8:00 AM to 10:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 9:00 AM to 6:00 PM.
Where is Access Storage - Yonge Steeles located?
It is located at 32 Doncaster Avenue, Thornhill, ON, L3T 1L3, Canada.
What types of storage units does Access Storage - Yonge Steeles offer?
They offer heated storage units, drive up storage units, boat storage, RV storage, climate controlled units, interior heated units, and vehicle storage, among others.
Does Access Storage - Yonge Steeles provide moving and packing supplies?
Yes, they provide moving and packing supplies to assist with your storage needs.
What special services are available at Access Storage - Yonge Steeles?
Services include concierge moving, video surveillance, free move-in van, gated facility, alarm monitoring, dollies and moving carts, and elevator access.
What payment options does Access Storage - Yonge Steeles accept?
They accept American Express, Check, Discover, Invoice, Mastercard, and Visa payments.
What languages are supported at Access Storage - Yonge Steeles?
Services are available in both English and French.
Is there a nearby moving service close to Access Storage - Yonge Steeles?
Yes, Miracle Movers, a storage facility and moving service, is located nearby and can assist with your moving needs in conjunction with the storage facility.
Are there any nearby home security services around Access Storage - Yonge Steeles?
Protecsys and iGTA Security Systems, both offering home security, locksmith, and fire protection services, are close by and can support your security requirements.
What nearby amenities can I visit before or after using Access Storage - Yonge Steeles?
Nearby, you can visit Wonderkids Sports Centre for events, Studiosfit yoga studio and gym for fitness, or enjoy authentic meals at restaurants like Goobok and Aburiyaki Sushi.