JYSK St. Thomas - Elgin Centre

4.8
189 reviews

About

Furniture Store
JYSK has everything you need for your home! Scandinavian inspired design for sleeping and living, at exceptional value. Furniture, mattresses, home decor, bedding, bath towels, holiday decorations and more.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

JYSK St. Thomas - Elgin Centre
417 Wellington St, St Thomas, ON
N5R 5J5, Canada

Hours

Reviews

4.8
189 reviews
5 stars
174
4 stars
5
3 stars
2
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Amy, Levi, and Deejay for their helpfulness and professionalism.

Product Knowledge

Customers frequently noted the staff's extensive product knowledge, which helped them make informed purchasing decisions.

Store Environment

The store was described as friendly and welcoming, with many customers appreciating the positive atmosphere created by the staff.

Product Quality

While many customers were satisfied with their purchases, some expressed concerns about the quality of certain items, suggesting a need for improvement in product selection.
  • MH
    Merv Hawkins
    Dec 20, 2025
    5.0
    I had a problem with a bar stool I purchased and long story short, Michael and DJ handled it so well !! I was very impressed with their customer service.
  • JE
    Jeff E
    Nov 10, 2025
    5.0
    On the 8th of November I went to the St Thomas JYSK looking for a mattress. I wasn’t quite sure which one would be best, and was approached by Amy offering assistance. After explaining why I needed a new mattress and what my needs were, Amy pointed me in the direction of a mattress that was actually less expensive than the one I had originally been looking at. She took the time to explain why this mattress would be better for me, and how the 100 night sleep guarantee works if I wanted to exchange it. I would classify Amy as a “customer service expert!” She was professional, knew the products well, and helpful beyond belief. I have slept on the mattress two nights now, and have awakened both mornings with my aches and pains gone. Amy’s caring, her professionalism and commitment to customer satisfaction make her a stand out employee! Thank you Amy for being so helpful and honest and dramatically improving my sleep quality!!!
  • SM
    Stacey Manock
    Nov 8, 2025
    5.0
    Amy was fantastic at helping us and very patient as we figured things out. Very professional and courteous… Thanks Amy
  • RG
    Rose Gardner
    Oct 30, 2025
    5.0
    I purchased a mattress cover that would not work for what I wanted and they exchanged it without any hassle. They were very helpful. I will shop there again.
  • MW
    Mike Woodford
    Oct 25, 2025
    1.0
    The staff were nice enough but the product I bought is less than stellar. If you're going to sell a lamp to people it's probably a good idea to make it compatible with a commonly sourced light bulb and not some endangered species of bulb that exists only in legends unearthed in ancient tomes. There was no mention of this sorcery anywhere on the packaging and no manual or one-sheet was provided. I wasn't prepared to travel a fortnight to locate a light bulb that 1% of the population is even familiar with. Having said that, this will be my last foray into the world of JYSK, which, most certainly translates to, inconvenience,

Frequently Asked Questions About JYSK St. Thomas - Elgin Centre

What types of home products does JYSK St. Thomas offer?

JYSK St. Thomas offers Scandinavian inspired furniture, mattresses, home decor, bedding, bath towels, holiday decorations, and more.

What are the store hours for JYSK St. Thomas throughout the week?

The store is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 20:00, and weekends from 10:00 to 18:00.