JYSK has everything you need for your home! Scandinavian inspired design for sleeping and living, at exceptional value. Furniture, mattresses, home decor, bedding, bath towels, holiday decorations and more.
Staff members, especially Levi, Amy, and Deejay, received high praise for their friendliness, helpfulness, and knowledge about products.
Product Quality
Some customers expressed dissatisfaction with the quality of certain products, such as door mats and lamps, indicating a need for improvement.
Store Environment
The store was noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.
Staff Attitude
Overall, customers appreciated the positive and welcoming attitude of the staff, which enhanced their shopping experience.
Management Issues
Some reviews pointed out concerns regarding the management team's lack of engagement and professionalism, contrasting with the hardworking staff.
JE
Jeff E
Nov 10, 2025
5.0
On the 8th of November I went to the St Thomas JYSK looking for a mattress. I wasn’t quite sure which one would be best, and was approached by Amy offering assistance.
After explaining why I needed a new mattress and what my needs were, Amy pointed me in the direction of a mattress that was actually less expensive than the one I had originally been looking at. She took the time to explain why this mattress would be better for me, and how the 100 night sleep guarantee works if I wanted to exchange it.
I would classify Amy as a “customer service expert!”
She was professional, knew the products well, and helpful beyond belief.
I have slept on the mattress two nights now, and have awakened both mornings with my aches and pains gone.
Amy’s caring, her professionalism and commitment to customer satisfaction make her a stand out employee!
Thank you Amy for being so helpful and honest and dramatically improving my sleep quality!!!
SM
Stacey Manock
Nov 8, 2025
5.0
Amy was fantastic at helping us and very patient as we figured things out. Very professional and courteous… Thanks Amy
RG
Rose Gardner
Oct 30, 2025
5.0
I purchased a mattress cover that would not work for what I wanted and they exchanged it without any hassle. They were very helpful. I will shop there again.
MW
Mike Woodford
Oct 25, 2025
1.0
The staff were nice enough but the product I bought is less than stellar. If you're going to sell a lamp to people it's probably a good idea to make it compatible with a commonly sourced light bulb and not some endangered species of bulb that exists only in legends unearthed in ancient tomes. There was no mention of this sorcery anywhere on the packaging and no manual or one-sheet was provided. I wasn't prepared to travel a fortnight to locate a light bulb that 1% of the population is even familiar with. Having said that, this will be my last foray into the world of JYSK, which, most certainly translates to, inconvenience,
SK
Shyianne K
Oct 18, 2025
1.0
They have door mates at the very front of the store by the cash registers that are falling apart. There was 2 matts that were ripped and had cuts all in them I was going to buy one and then saw how they were falling apart. Cheap material. Employees seemed to be rushing around the store and couldn't be bothered to help me locate items.
Frequently Asked Questions About JYSK St. Thomas - Elgin Centre
What types of home products does JYSK St. Thomas offer?
JYSK St. Thomas offers Scandinavian inspired furniture, mattresses, home decor, bedding, bath towels, holiday decorations, and more.
What are the store hours for JYSK St. Thomas throughout the week?
The store is open Monday to Wednesday from 10:00 to 19:00, Thursday and Friday from 10:00 to 20:00, and weekends from 10:00 to 18:00.
What payment options are accepted at JYSK St. Thomas?
JYSK St. Thomas accepts American Express, Cash, Financing, Mastercard, and Visa.
Does JYSK St. Thomas offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and no-contact delivery services.
How can I contact JYSK St. Thomas or find more information online?
You can call them at +18886965975 or visit their website at https://www.jysk.ca/store-signup-st-thomas. They also have social media pages on Facebook and Instagram (@JYSK.ca).
Can I shop inside the store, or is it only online?
JYSK St. Thomas allows in-store shopping with added options for in-store and curbside pickup.
What nearby places can I visit after shopping at JYSK St. Thomas?
After shopping, you can visit nearby places like Elgin Centre shopping mall, Railway 1856 Ultimate Mini Golf for some fun, or enjoy food at Bento Sushi and Dairy Queen & Orange Julius.
Is there a good spot nearby for a quick meal or snack when visiting JYSK?
Yes, nearby food options include Bento Sushi, Dairy Queen & Orange Julius, Yogen Früz for frozen yogurt, and Subway for sandwiches.
Are there other shops nearby where I can complement my shopping experience?
Nearby stores like Ardene for clothing and accessories, Sherry's for women's clothing and jewelry, and Fan of the Sport for gifts and hobbies can complement your visit.
How can nearby transit or government offices help customers visiting JYSK St. Thomas?
ServiceOntario nearby can help with government services, and Elgin Travel and Cruises can assist with travel needs, making errands more convenient when visiting the area around JYSK.