Business Details
About
Hot Tub Store
The Sundance® Spa Store has grown from one store opened in Burlington, Ontario over 20 years ago, into six stores serving customers across Niagara and the Greater Toronto & Hamilton Area – We have locations in St. Catharines, Hamilton, Burlington, Oakville, Mississauga and Vaughan. All six of our locations are open 7 days a week, 365 days a year, excluding holidays.
Location
The Sundance Spa & Sauna Store St. Catharines
210 Bunting Rd, St. Catharines, ON
L2M 3Y1, Canada
Hours
Reviews
4.8
142 reviews
5 stars
129
4 stars
9
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the staff's knowledge, helpfulness, and willingness to assist with any questions or concerns.
Product Quality
The hot tubs received high marks for quality, ease of maintenance, and overall satisfaction, with many customers expressing their enjoyment and recommending the products.
Sales Experience
The sales process was noted for being pressure-free, with staff providing thorough information and support, helping customers make informed decisions.
Installation and Support
Installation services were described as professional and efficient, with ongoing support and quick responses to any service needs after purchase.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their purchases and experiences, often recommending Sundance Spa to others.
- SFSarah Forrest2 days ago5.0Super friendly! We recently moved into town, and our house came with a hot tub. We didn't really have much knowledge and we were struggling with maintaining chemical balance. We brought in our water to be tested (which they didn't charge for) We had bought some chemicals at another place, but these guys were much more helpful. We got an enzyme from them, which has maintained our balance. Even though our hot tub isn't the brand they sell, they actually did have a filter. I wish I'd gone in to them first, because it was 1/2 the price we paid on Amazon. We got lots of great advice, and had a great conversation. We also got some aromatherapy stuff for our hot tub as well. We definitely feel more confident doing our maintenance after speaking to them 10/10
- HDHector De Divitiis5 days ago5.0The customer service is 5 star always helpful with anything we needed they care, and it shows! We love our spa thank you Sundance spa 😁
- BHBragaul HunterSep 11, 20255.0I bought a hot tub from here, and it’s been great. The staff were very helpful in letting me try different hot tubs, and were very supportive during the preparation phase where I had to get permits and so on. They connected me with other tradesmen to help with getting a proper foundation and possible deck work and so on. They had good follow-through care as well. I’m sitting in it and looking at the stars as I write this.
- DBdeb beachAug 20, 20255.0My second tub from Sundance is a Chelsee. Great tub! The jets are forceful and it’s roomy! The most impressive feature is the minimal maintenance, it requires very little chlorine or adjustment to the water balance. The water stays fresh and clear due to the circulating pump. Highly recommend.
- RNRobert NewtonAug 20, 20255.0Right from the time we walked through the door, purchased our hot tub and the care we have received since has been impeccable. From the sale with Rob and the great installation by their crew it could not of gone any easier. This was our first hot tub and anytime we've had any questions they were always ready to help. I thank my friend Shawn in recommending Sundance Spa to me and I will also recommend them to others in the future. Nice to see businesses out there that are still interested in customer service.
Frequently Asked Questions About The Sundance Spa & Sauna Store St. Catharines
What are the opening hours of The Sundance Spa & Sauna Store St. Catharines?
The store is open Monday to Friday from 11:00 AM to 6:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM, 7 days a week, 365 days a year excluding holidays.
Where is The Sundance Spa & Sauna Store St. Catharines located?
It is located at 210 Bunting Rd, St. Catharines, ON, L2M 3Y1, Canada.
How can I contact The Sundance Spa & Sauna Store St. Catharines?
You can reach them by phone at +1 905-682-7997 or email greg@thesundancespastore.com.
What types of products does The Sundance Spa & Sauna Store St. Catharines offer?
They specialize in hot tubs, swim spas, and saunas, providing hot tubs for sale and other outdoor hot tub options.
Is The Sundance Spa & Sauna Store located in other cities besides St. Catharines?
Yes, they have locations in Burlington, Hamilton, Oakville, Mississauga, and Vaughan in addition to St. Catharines.
Which nearby automotive services could I use when visiting The Sundance Spa & Sauna Store St. Catharines?
Nearby automotive services include Bernie’s Auto Glass, Standard Auto Glass St. Catharines, Euromotors Ltd., and Detailing Niagara, useful for any vehicle repair or maintenance needs while visiting.
Are there any home improvement stores near The Sundance Spa & Sauna Store St. Catharines?
Yes, nearby home improvement stores include Great Mountain Soapstone, Bathroom & Kitchen Galleries, RusCan Flooring Inc., and Dekkor Fine Decorative Hardware.
What nearby amenities can families with children visit when coming to The Sundance Spa & Sauna Store St. Catharines?
Families can visit Cheeky Monkeys’ Indoor Playland, a nearby amusement park and playground, perfect for children before or after their visit.
Is there a grocery store near The Sundance Spa & Sauna Store St. Catharines?
Yes, Price Chopper is a nearby grocery store where customers can conveniently shop while visiting the area.
Can I find any postal services near The Sundance Spa & Sauna Store St. Catharines?
Yes, CANADA POST-Bunting Rd is nearby offering postal services and other amenities.