Business Details
About
Hot Tub Store
The Sundance® Spa Store has grown from one store opened in Burlington, Ontario over 20 years ago, into six stores serving customers across Niagara and the Greater Toronto & Hamilton Area – We have locations in St. Catharines, Hamilton, Burlington, Oakville, Mississauga and Vaughan. All six of our locations are open 7 days a week, 365 days a year, excluding holidays.
Location
The Sundance Spa & Sauna Store St. Catharines
210 Bunting Rd, St. Catharines, ON
L2M 3Y1, Canada
Hours
Reviews
4.8
143 reviews
5 stars
130
4 stars
9
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Rob's exceptional service.
Product Quality
Many reviews noted satisfaction with the hot tubs' performance, ease of maintenance, and overall quality.
Installation Experience
The delivery and installation process received positive feedback for being smooth, professional, and well-organized.
Post-Purchase Support
Customers appreciated the ongoing support and assistance with maintenance and troubleshooting after their purchase.
- ASA SkiDec 1, 20255.0Rob was a dream! I went in last night around 330 and he had all the patience in the world with me. While I understood amplitude :) I knew nothing of hot tubs. He patiently walked me through all my options, answered all of my questions, and while he did show me the more luxurious models, he knew my budget and worked with me without being pushy. He was very thorough and left no questions when I walked out after signing the contract. Waiting to set up delivery now, will edit this post after that experience, which I am sure will also be excellent! Update: Hot tub has been delivered!!! The delivery guys were absolutely amazing!!! They managed to navigate the large tub with ease and even were so kind to give my big puppy some love. They gave me detailed instructions on the filter, filling, cleaning, chemicals, the cover and general hook up. Highly recommend!
- SFSarah ForrestNov 22, 20255.0Super friendly! We recently moved into town, and our house came with a hot tub. We didn't really have much knowledge and we were struggling with maintaining chemical balance. We brought in our water to be tested (which they didn't charge for) We had bought some chemicals at another place, but these guys were much more helpful. We got an enzyme from them, which has maintained our balance. Even though our hot tub isn't the brand they sell, they actually did have a filter. I wish I'd gone in to them first, because it was 1/2 the price we paid on Amazon. We got lots of great advice, and had a great conversation. We also got some aromatherapy stuff for our hot tub as well. We definitely feel more confident doing our maintenance after speaking to them 10/10
- HDHector De DivitiisNov 19, 20255.0The customer service is 5 star always helpful with anything we needed they care, and it shows! We love our spa thank you Sundance spa 😁
- BHBragaul HunterSep 11, 20255.0I bought a hot tub from here, and it’s been great. The staff were very helpful in letting me try different hot tubs, and were very supportive during the preparation phase where I had to get permits and so on. They connected me with other tradesmen to help with getting a proper foundation and possible deck work and so on. They had good follow-through care as well. I’m sitting in it and looking at the stars as I write this.
- RNRobert NewtonAug 20, 20255.0Right from the time we walked through the door, purchased our hot tub and the care we have received since has been impeccable. From the sale with Rob and the great installation by their crew it could not of gone any easier. This was our first hot tub and anytime we've had any questions they were always ready to help. I thank my friend Shawn in recommending Sundance Spa to me and I will also recommend them to others in the future. Nice to see businesses out there that are still interested in customer service.
Frequently Asked Questions About The Sundance Spa & Sauna Store St. Catharines
What are the opening hours of The Sundance Spa & Sauna Store St. Catharines?
The store is open Monday to Friday from 11:00 AM to 6:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM, 7 days a week, 365 days a year excluding holidays.
Where is The Sundance Spa & Sauna Store St. Catharines located?
It is located at 210 Bunting Rd, St. Catharines, ON, L2M 3Y1, Canada.
How can I contact The Sundance Spa & Sauna Store St. Catharines?
You can reach them by phone at +1 905-682-7997 or email greg@thesundancespastore.com.
What types of products does The Sundance Spa & Sauna Store St. Catharines offer?
They specialize in hot tubs, swim spas, and saunas, providing hot tubs for sale and other outdoor hot tub options.
Is The Sundance Spa & Sauna Store located in other cities besides St. Catharines?
Yes, they have locations in Burlington, Hamilton, Oakville, Mississauga, and Vaughan in addition to St. Catharines.
Which nearby automotive services could I use when visiting The Sundance Spa & Sauna Store St. Catharines?
Nearby automotive services include Bernie’s Auto Glass, Standard Auto Glass St. Catharines, Euromotors Ltd., and Detailing Niagara, useful for any vehicle repair or maintenance needs while visiting.
Are there any home improvement stores near The Sundance Spa & Sauna Store St. Catharines?
Yes, nearby home improvement stores include Great Mountain Soapstone, Bathroom & Kitchen Galleries, RusCan Flooring Inc., and Dekkor Fine Decorative Hardware.
What nearby amenities can families with children visit when coming to The Sundance Spa & Sauna Store St. Catharines?
Families can visit Cheeky Monkeys’ Indoor Playland, a nearby amusement park and playground, perfect for children before or after their visit.
Is there a grocery store near The Sundance Spa & Sauna Store St. Catharines?
Yes, Price Chopper is a nearby grocery store where customers can conveniently shop while visiting the area.
Can I find any postal services near The Sundance Spa & Sauna Store St. Catharines?
Yes, CANADA POST-Bunting Rd is nearby offering postal services and other amenities.