About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
738 reviews
5 stars
634
4 stars
47
3 stars
16
2 stars8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting salespeople like Erik, Phil, and Karen.
Product Knowledge
Sales representatives demonstrated strong product knowledge, helping customers make informed decisions without pressure.
Shopping Experience
Many reviews noted a positive and enjoyable shopping experience, with customers appreciating the no-pressure environment.
Delivery and Setup
While most customers were satisfied with delivery and setup, there were a few complaints regarding unmet expectations for installation.
Variety and Availability
Customers appreciated the wide selection of products available and the fact that items were often in stock.
- ABArt BredloNov 14, 20255.0Erik D. was our sales consultant. We enjoyed working with him. He was knowledgeable and offered good advise.
- STSiobain TartagliaNov 8, 20255.0Excellent customer service and very helpful.
- HMHeather MalouinOct 29, 20255.0We picked out a new stove and it works great, and looks so nice. Amanda was very kind and helped us pick the best stove for us!
- CHCarolynn HarrisOct 29, 20255.0Went to the Brick to purchase 2 lady’s boys chairs Amanda was our sales lady she was very helpful and didn’t rush us and explained everything about the Chairs. She was very nice. The larger chair came in and we picked it Up . I found it a little to big for me , I couldn’t Touch the floor, so I asked if I could change it for something smaller which was no problem. We have both chairs now My Husband enjoys the larger one and I have the smaller one.Happy with our chairs Also happy with Amanda and the Brick. We hae broughten a few things there now. Thanks
- MMmaryanne mercierOct 17, 20255.0I received prompt and friendly assistance from the salesperson (Sam) when I went to check out the televisions on my first visit to the Brick in Simcoe a month ago. I'm a senior and finally realized I have to adjust to TV Smart technology if I want to truly enjoy what is available to me in home entertainment. He made me feel comfortable and confident enough to eventually return and purchase my Samsung 4K from the Brick in Simcoe. I was well taken care of!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. Visit the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes. If you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference, subject to conditions. See the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Yes. Orders can be canceled by visiting any Brick location before product delivery or pickup. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
An extended warranty can be added during in-store or online purchase, or within 30 days after receiving your product by visiting a Brick store. Details are available on the Warranties and Protection Plans page.
What delivery and pickup options does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery services.
What are The Brick's store hours?
The store is open Monday to Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM. Special holiday hours may apply, such as Nov 11, 2025, when the store is open from 9:00 AM to 5:00 PM.
What payment methods does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa payments.
What types of products can I find at The Brick in Simcoe?
You can find furniture, mattresses, appliances, electronics, and home goods including sofas, dining tables, beds, refrigerators, washers, dryers, TVs, and much more from many top brands.
Are there any nearby beauty salons I can visit when shopping at The Brick?
Yes, nearby beauty salons include Faria Hair Studio & Spa and Vintage Hair Studio, both great spots to relax before or after your visit to The Brick.
How can nearby attractions help enhance my visit to The Brick in Simcoe?
After shopping at The Brick, you can enjoy nearby restaurants like Sagi Caribbean Restaurant or Bev's Chip Wagon, or leisure options such as Simcoe Billiards and Lock King Escape Rooms for entertainment.
Is there convenient automotive and service-related shops around The Brick?
Yes, nearby automotive services include Krown Rust Control and Regional Auto Glass, Ltd., which can be helpful if you need vehicle maintenance while in the area.