Brand Certified
The Brick
4.7(1126 reviews)
Certified by The Brick • Mar 08, 2026
Business Details
1087 Brodie Dr, Severn, ON
L3V0V2, Canada
Certified by The Brick • Mar 08, 2026
(705) 325-0510
Certified by The Brick • Mar 08, 2026
http://www.thebrick.com
Certified by The Brick • Mar 08, 2026
About
Certified by The Brick • Mar 08, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 08, 2026
Hours
Certified by The Brick • Mar 08, 2026
Reviews
4.7
1,126 reviews
5 stars
958
4 stars
85
3 stars
19
2 stars11
1 star
53
- HSHailey Sams5 days ago5.0My husband and I were shopping for a new mattress, we stopped in here where we were met with Josh. He was amazing! He helped us find exactly what we were looking for, and somehow made it better than what we were looking for. He gave us so much knowledge about mattresses that we didn't know prior. He was very personable and not pushy whatsoever. The pickup process was easy, and our mattress arrived within a week. We've had it for just over a month now and we love it! If you have any mattress needs, Josh is your guy!
- LTLouis TaljaardMar 4, 20265.0When we walked into the Brick, we met with Peter who was knowledgeable, friendly but mostly, not pushy. He was respecting and answered all our questions and the ones he could not, he got our answer from research or a colleague within minutes. We ordered items for delivery and again, the two gentlemen were friendly, courteous and timely. Overall, a very pleasant experience
- RBRoda BFeb 28, 20265.0It had been years since we were looking for the perfect sofa for our family. My husband and I both have back problems, so it has been difficult to find something that is truly comfortable. We didn’t want to spend a lot of money on a sofa that wouldn’t properly support us. On weekends, we usually have family movie nights, so having a comfortable sofa is very important to us. We shopped around at different stores, and we’re so thankful for the help we received from Lucille at The Brick in Orillia. She was very friendly, knowledgeable, and patient while helping us choose the right sofa. Thanks to her, we found one that we really love at a great price. We truly appreciate her excellent customer service and highly recommend this store to anyone looking for quality furniture.
- DODebbie O'NeillFeb 26, 20261.0Happy to take your money and not deliver product. Keep back ordering with no guarantee of delivery. Wait a month only to be told back ordered again for another month with no guarantee of delivery and no compensation for wait or care to customer. Not a cheap order either. Over $5000 they hold hostage. They Do not investigate cause of delay or give solution to the problem. They do not care about the customer whatsoever. Finally got a refund but Will never go back to the Brick.
- CCChrisFeb 14, 20261.0Unprofessional. Went in with my girlfriend to buy a mattress, box spring and bed. We where helped by a sales lady the hole time. We picked out what we wanted then asked about the price for the box spring as it was not listed. She told us it was $150, $50 more than the previous place we where at. I agreed to it out of convenience. She then upsold us on a mattress cover for about $30 more insuring it would get us the 180 day sleep garentee. I thought It would be the smart thing to get it. We then go and pay for everything. After I get my receipt she asks if she put the pick up date on it. I said no you never mentioned how long it would be, assuming it would be next week as it was Friday. She then tells us the bed won't be in for 2 weeks. I ask my 8 month pregnant girlfriend if that will be okay. She says we can make do and sleep downstairs for now. The second week comes around and I get a phone call on the Tuesday saying my bed is in and I can come pick everything up. I tell the lady I will be in Friday or Saturday to get it, she says okay. I work a night shift Wednesday then get a phone call from the Brick on Thursday at 1pm while I am sleeping. No message was left so I assume they are wondering when I will be getting my stuff. No other calls or messages. I come in on the Saturday to pick everything up and the pickup department tells me my bed is not in. I say that I was told 4 days ago everything was ready. She says they forgot to send the bed on the truck and that they called me and left a message telling me this. I said you never left a message. (My phone does not delete the notification unless I physically do it through my voicemail). So that was a blatant lie. I decided to take what they have because I am already there. As I am signing for the pickup of the items she tells me my mattress is non returnable... I said yeah just the 180 sleep garentee, right? Wrong, she says no. Because the mattress has a manufacturer defect (that the sales lady pointed out to us and confirmed) I do not get the 180 day sleep garentee. The only reason I bought their over priced mattress cover was for the garentee the sales lady sold us on. She said yes she must have made a mistake. So if you are looking for a professional experience avoid this place at all costs. Especially if you need something in a timely manner.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified March 08, 2026Yext Knowledge Graph
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